Ask the Expert Forum

QUESTION:
This page as well as others for the Panama says that it comes with a Flushmount Adapter. Is this true?

ANSWER:
Our mistake, the Casablanca Panama ceiling fans can be flush mounted, but the adapter (model LCA) is sold separately. You can add the adapter to your ceiling fan by clicking on the "Other Stuff" button beneath the fan picture at the top of the product detail page.

QUESTION:
Can this fan (Minka Aire Concept II 44 Ceiling Fan Model F518-BN) work with both the remote that ships with the fan and a wall switch? I want to use my existing double wall switch (1 controls the light and the ohter controls the fan). With this fan I would like to use one switch to control the light and the other to control the fan (3 speeds plus on and off). If so, I assume I can use a regular on and off switch for the light.....can you recommned a seperate switch for the fan control.

ANSWER:
The Minka Aire Concept ceiling fans are remote controlled fans, therefore they have a receiver unit inside the fan that controls the electricity between the fan motor and the lights. You cannot use the type of wall controls that you have to operate the fan. Minka does make an optional wall control model WC212 that will communicate with the built-in receiver, so you can use it in conjunction with the remote control or by itself. This specialized control operates using radio frequency just like the hand held transmitter does and it fits into a single gang box and uses a single hot wire. So if you want to use the wall control in your setup, you would cap off the wires in one of your existing wall switches and install the Minka WC212 in place of the other.

QUESTION:
I want a 70inch Hunter Grand Vista Ceiling fan

ANSWER:
The Hunter Grand Vista is not a Hunter ceiling fan that we sell or recommend. It is not part of the normal line of Hunter ceiling fans, and I am fairly certain that it is sold only by Lowes, who imports them directly from China once a year.

I suggest you consider the Hunter Stockbridge Ceiling Fan Model 23963, which is almost identical in style to the Grand Vista and is part of the normal line of Hunter ceiling fan products. This means it is more readily available and less likely to have replacement parts discontinued, making it better choice over the long run.

QUESTION:
Does the handheld remote control include the receiver module to be installed in the fan base?

ANSWER:
The W-52 remote control option from Casablanca does include a remote receiver module that is installed in the ceiling fan canopy, so you do not need to purchase the module separately

QUESTION:
I have vaulted cielings looking for a high speed air flow fan what is the best fan for the price today that moves the most air thanks looking for something in dark wood.

ANSWER:
By default, our Ceiling Fan Search Results are sorted by Highest Quality and Highest CFM, which will automatically show you the ceiling fans we recommend the most. You can then narrow your search by selecting from various other options on the left side of the page including price ranges. The fan I recommend the most is the first fan that comes up in our search, which is the Casablanca Atria that sells for over $600.00. The Atria is the best of the best and is worth every penny because of the amount of air it moves and how steady and quiet it performs. A powerful fan that runs steady without wobbling is particularly important for high vaulted ceilings where a long downrod is necessary. Actually, any of the top 30 fans that show up automatically in our search will be great, so just compare the price - vs - the CFM rating to find the fan that suits you best. If you give us a call us we can help you narrow down your choices quickly and offer more specific recommendations based on your input during our conversation.

QUESTION:
Are the Tommy Bahama Fans availble for a voltage of 230V ? Do you deliver to Germany? Thank you!

ANSWER:
Tommy Bahama does not make any of their ceiling fans for any voltage other than 120, so they are not available for export to Germany.

QUESTION:
I am looking at these fan blade replacements gp2 fifty two inch outdoor, price is 25.20. is this for afull set or one blade. I need two sets of five blades

ANSWER:
When purchasing blades on our site, they are in sets of 5 with the exception of some blade sets that are specifically for fans that have 4 blades, in which case they will be a set of 4. Keep in mind that ceiling fan blades are not interchangeable between brands and models, so you must know if the blades you order are specifically made for your fan. If in doubt, please give us a call.

QUESTION:
What light kits do you have available for the Hunter fan I have in my shopping cart?

ANSWER:
Unfortunately, I cannot determine what items are in your shopping cart using this forum. Please either give us a call, or let us know which Hunter ceiling fan you are referring to.

QUESTION:
Our electrician has installed the fan. He says the receiver does not work. How can we get another one? Model UC7067RC

ANSWER:
We need to know the brand and model number of your ceiling fan to be of any help. If it is one of the brands that we carry, we should be able to get the parts you need.

QUESTION:
I will be controlling Modern Fan Co #PHA52NKINNC with exiting seperate wall switches for fan and light (fan speed control and dimmer) and wanted to verify that the fan itself has 3 wire control for fan and light. It looks like the ordering nomenclature would include at the end of the part number 002 rather than NC? Just wanted to be sure that the fan would ship with 3 wire. Thanks for your help,

ANSWER:
The Modern Fan Company Pharos ceiling fan does in fact come with 3 wires, so it will work with a setup as you have described where there are 2 separate switches on the wall...one to control the fan speeds and one for the light. If you order the fan just as is on our site, it will come to you ready to install in that manner. No controls are included with the fan, so you will not need to add any controls in your case since you already have them.

QUESTION:
I am looking for an damp-rated fan which has a 52" span, can take a 36" extender pole, has a remote control, and a light kit capability. If possible I would like to be able to dim the light. This fan will be used on a screened porch. Which of your fans do you recommend?

ANSWER:
I would highly recommend The Minka Aire Concept I Wet Rated Outdoor Ceiling Fan. This highly functional ceiling fan comes a light fixture and a built-in wall control, but you can purchase an optional remote control. The optional remote control will give you 3 speeds in forward and reverse and a full range light dimmer. You can purchase a 3 foot downrod separately as well. It has been our top selling outdoor ceiling fan for the last several years.

QUESTION:
1) can vented gas logs be vented by using a down draft to get to a crawl space and then vented out the side ?

ANSWER:
Vented gas logs can only be used in an actual wood burning fireplace that is in fact capable of burning wood. The only exception would be outdoors in a fire pit.

QUESTION:
What remote control unit would you recommend for the Hunter Sea Wind fan? Using it on a lanai...cannto wire in direct on off switch, only straight AC. Your site and proces are great...will probably order from you.

ANSWER:
The Hunter Remote Control Model 27185 is the only remote control that is compatible with the Hunter Sea Wind ceiling fans. Keep in mind that the remote transmitter is not designed for damp or wet locations (no ceiling fan remotes are), so be sure to keep it indoors when not in use. Also, if your Lanai is not completely covered, the Hunter Sea Wind fans are not rated for Wet locations, so keep that in mind.

Regardless, I would suggest you consider The Minka Aire Concept II Wet, which is our top selling outdoor ceiling fan and is perfect for a Lanai. It is a much better fan and and can handle both damp and wet locations as well as higher winds. It is a much more powerful ceiling fan and moves more than twice as much air as the Hunter Sea Wind, while using less electricity...so it is quite a bit more efficient as well. The Hunter Sea Wind only generates 2813 CFM, which is not enough to keep bugs away, muchless cool you off unless you are directly beneath it. The Minka Aire Concept II generates 5700 CFM (203% more airflow). The Concept fans come with a wall control, but you can purchase an optional remote control to use instead.

QUESTION:
i looking for 24 inch celing fah wlights

ANSWER:
Try the Monte Carlo Micro 24" Ceiling Fan, it comes without lights, but you can add a light fixture. Give us a call and we will be happy to help you choose.

QUESTION:
Looking for VENICE GOLD GLASS "shade" that is 7" tall, 6" across bottom, used with Quoizel Piccolo pendant in Malaga--QUO-FM1506ML. "Gold" layer is peeling from glass shades and model is discontinued. Looking to buy several since I have 11 with potential problems. Thanks.

ANSWER:
We do not have any replacement globes in stock for your Quoizel Piccolo fixture and Quoizel has stopped manufacturing them, so we cannot order any for you.

QUESTION:
I have a concord w65c wall control and would like have a remote. Do you have one that is compatable?

ANSWER:
Sorry, we do not sell Concord ceiling fans, so we do not have a remote control that is compatible with your Concord wall control. You will need to contact a Concord ceiling fan dealer.

QUESTION:
I have several bedrooms each ~11ftx12ft, 8ft ceilings and centered overhead light on a wall switch. I would like to replace them with high quality ceiling fans (with lights if possible). I like the Hunter 20810 but is it overkill? What would you recommend?

ANSWER:
If you are looking for high quality ceiling fans that provide great airflow, I would recommend the Minka Aire Concept II 44" Ceiling Fans over the Hunter Low Profile III Plus. The Minka Aire fans are 44", which is a better size, but they move almost 60% more air...which is a huge difference. If you compare the Minka Aire 52" Concept II Ceiling Fans to the 52" Hunter Low Profile (which is comparing apples to apples), the 52" Concept II moves almost 220% more air! The Minka Aire Concept fans are higher quality, so they will run smoother and quieter. They are also more efficient, so even though they produce more airflow, they actually use less electricity. Because they are better fans, they will cost more, but the difference is well worth it!

QUESTION:
What is the shortest downrod that can be used with the Casablanca S3 Ceiling Fan Model 93068M without reducing airflow. I have a 9 foot ceiling and want to verify that this fan will have enough clearance above the fan to not restrict air flow. I am looking for a fan for my home theater room. High CFM and low noise is very important. Noise is generated by the motor, vibration and air-flow. Which fan is best for High CFM and low noise. Any recommendations. Dan

ANSWER:
If you choose the S3, you will get the best performance on a 9 foot ceiling if you use a 12" downrod. This will reduce the restriction of airflow between the blades and ceiling, which will result in increased airflow and less air noise. However, 3-blade ceiling fans generally move more air than equivalent 5-blade fans, but they also generate louder wind noise. So based on your criteria, I would not suggest a 3-bladed ceiling fan of any kind. You will sacrifice some airflow by going to a 5-blade fan, but the air noise will be substantially reduced.

• The Casablanca Veneto
• The Casablanca Vita
• The Casablanca Stealth

The Veneto is likely your best choice because a wider blade span will move air in a larger area with less air noise than smaller blades. If you choose the Veneto, use a 6" downrod. The other 2 fans should have a 12 inch downrod. The uplight feature included with the Veneto and Vita ceiling fans is also great for mood lighting in a theater room, particularly since they are dimmable and cast a warm glow on the ceiling.

Here is a link that will show All Contemporary Ceiling Fans in Black sorted by highest airflow. Any of the top 10 fans will be great, but stick with those that have 5 blades. You can change the filters on the search results page to fit your needs if you wish to explore other styles and finishes.

QUESTION:
looking for fan that we will be putting out on our deck. Fan will be exposed to the out doors

ANSWER:
Use this link to find all: Outdoor Ceiling Fans

QUESTION:
Is it practical to have a 42" or larger ceilng fan in a kitchen that is 8ft x 11ft? There do not appear to be too many 36 inch contemporay fans with decent ratings.

ANSWER:
By all means, I would recommend a 42" to 44" ceiling fan for a room your size anyway, I would not use anything smaller.

QUESTION:
Can this fan be used outdoors in Arizona where the humidity is not a concern?

ANSWER:
No it cannot. There is still humidity during the winter, so any ceiling fan that is used outdoors in any location must be rated for either Damp or Wet outdoor use.

QUESTION:
where can I buy single logs for a fire pit made for propane gas?

ANSWER:
We can supply you with the single logs you need for your firepit. Please give us a call so we can discuss your application and get you what you the gas logs you need.

QUESTION:
What about using these logs with LP? We love our Peterson logs and want to buy a set for our daughter, but she has LP, not natural gas.

ANSWER:
Virtually all of the gas logs you see on our website can be ordered for use with LP gas. You can change the gas type in the dropdown menus when viewing the log set on the product detail page, or you can select LP gas in the left hand navigation when searching our site. Keep in mind that LP gas requires a safety pilot, so if you are viewing match-light gas log sets for Natural Gas, you will get a warning stating that a safety pilot is required. Here is a link to this particular gas log with the most basic LP burner system and safety pilot: Peterson 16" Rustic Oak Gas Logs for LP Gas.

QUESTION:
I have a Craftmade CA60. The lights flickered to bright and the fan and lights quit working. There is power to the wall control and the on-off switch does turn the power on and off. The fan does not work nor do the lights. Can I assume the problem is in the RF controlsand if so are therse repairable or replaceable? Would it be worthwhile replacing parts or should I just replace the fan?

ANSWER:
In most cases, replacing both the remote transmitter and receiver will resolve the problem and it is worth replacing the parts if that is the issue. Use this link to contact: Craftmade Customer Service. They will help you trouble-shoot your Craftmade ceiling fan.

QUESTION:
54" Cambridge Rustic Bronze Ceiling Fan Model Number CM54RBZ5CRS, their is a E above the Model number. We are interested in purchasing at whole sale price's, do you sell products at whole sale My husband is a retired contractor and although I am currently living in Green Valley Arizona and we are getting ready to do a remodel on a home in which we own ( which will be a costly project, which is why I logged onto your web site) but I still own a Real Estate Company 30 miles west of Jacksonville

ANSWER:
We do offer special pricing for contractors and other trade customers. One of our Trade Department specialists will contact you to verify that you qualify for trade pricing. Regarding the CM54RBZ5CRS Cambridge ceiling fan, it is not a ceiling fan that we would recommend, so we will be happy to suggest some alternatives that you will be more satisfied with since you will be installing it in your own home.

QUESTION:
I have a ceiling fan with a broken globe and need to replace it. Is there any way to send you a photo of the old one?

ANSWER:
You are more than welcome to email a picture of your ceiling fan to: gregt@hansenwholesale.com. I would love to take a look at it and see if I can identify it. However, with so many generic fans being sold by Home Centers nowadays, it is not likely. You should also look on the top of the fan motor to see if you can find the brand and model number of the fan. If it is any of the major brands the you see on our site, that information will be there...and we will most likely be able to supply you with the replacement glass if it is still in production. If it is a generic fan sold by a home center like Home Depot or Lowes, then you may have to replace the entire fan.

QUESTION:
Could these blades be painted or stained? Model B5-52S-AU1 52" Blade Span Unfinished Ash

ANSWER:
Yes, the Craftmade Unfinished Ash ceiling fan blades are supplied unfinished so that you can stain or paint them to match your decor.

QUESTION:
I just purchased a home and all of the ceiling fans are made by Hunter. Most of the fans dont have lights on them. We would like to purchase the appropriate light kit. Can you tell me how to know if the light kits you sell are compatable with the wall mounted dimmer switch? All of the fans have an integrated dimmer control for the fan speed. Thank you.

ANSWER:
For starters, using a dimmer on a ceiling fan motor will not only make the ceiling fan hum, it can cause permanent damage to the windings in the motor. So you should replace the dimmer controls with controls that are made to operate ceiling fans. If you want to add a light to your hunter fans and you do not have a second hot wire in the wall, then you will need to use specialized controls that allow you to change the fan speeds and dim the lights independently, or you will have to pay an electrician to run some wires. It will be far less expensive to purchase the specialized controls. Hunter has such controls, but they are not compatible with all of their ceiling fans, plus, not all Hunter light fixtures are compatible with all Hunter ceiling fans, so we really need to know the model numbers of your fans in order to help you. You can find the model number for each fan on a label that is on the top of the motor. Once you have the model numbers, then give us a call and we will be able to help you further.

QUESTION:
I have a 36" x 30" opening, what is the appropriate fan size? Is 46" x 33" too large?

ANSWER:
Please email me a picture of your fireplace so I can take a look at what you have and make a recommendation. Email fireplace pictures to: gregt@hansenwholesale.com

QUESTION:
I need to replace the blades on two 52" ceiling fans that are in my sunroom. The heat and sun have bent them.

ANSWER:
Blades are not interchangeable between various brands and models of ceiling fans, so we will need to know the brand and model number of the ceiling fans you own in order to see if replacement blades are even available. Please give us a call with this info and we will be happy to help you out.

QUESTION:
I was looking at the Hunter Oasis,Killington, Caribean Breeze, Curacao or Aventine Fans. I like the tropical leafy look and prefer a singlecovering over the lights as opposed to 2-4 individual lights hanging down. I also prefer a medium to dark color on all parts.I have seen a few with very minimal watts(NOT preferred).I do not know if I want plastic blades.Do they look real and is there a reason they are not real wood?are these still made?

ANSWER:
Nothing beats the look of real hand carved wood blades, and we have many higher end ceiling fans available that have them. However, real wood blades are substantially heavier than the plastic blades, so they cause the fan to rotate slower and move less air. The plastic blades are also far more durable compared to the carved wood, so if the fan is going to be used outdoors, then the plastic blades are definitely the better choice. Please call us so we can discuss your needs and help you choose the best ceiling fans for your application.

QUESTION:
Does the Minka fan control WC-105 come in almond?

ANSWER:
No it does not, but Emerson has a similar control that does come in Almond. Here is a link: SW46LA Emerson Ceiling Fan Speed Control in Almond

QUESTION:
What is the lowest recomended mounting hieght from floor. 20803

ANSWER:
Building codes require ceiling fans to have a minimum of distance of 7 feet from the floor to the bottom of the blades.

QUESTION:
I am interested in purchasing the Emerson Midway Eco, but I have a 52 degree sloped ceiling. I know that fanimation makes a sloped ceiling adapter kit for 52 degrees. Would that be compatible with the Midway Eco? Is there an Emerson option for a 52 degree ceiling that I may have overlooked? Also, if we were not able to make the Fanimation kit work and unfortunately needed to exchange the Midway Eco, is there a restocking fee? Thank you, Christina Hann

ANSWER:
Mounting hardware between ceiling fan brands is not interchangeable, so you cannot use the Fanimation sloped ceiling adapter with an Emerson Eco ceiling fan. Most ceiling fans come with mounting hardware that allows the fan to hang on ceilings sloped up to 25 or 30 degrees, depending on the brand. Most brands provide optional angled ceiling adapters that go up to 45 degrees. The only brands I am aware of that have angled ceiling adapters that go more than 45 degrees are Casablanca (56 degrees) and Fanimation (52 degrees), so you may want to consider looking at the ceiling fans available from these brands. If you are really wanting to use the super efficient Emerson Midway Eco (which I highly recommend), you can custom build an angled box using 2x4 construction that is flat on the bottom. This requires a bit of construction and finishing work, but the end result works well. If you cannot do this yourself, you can pay a contractor or electrician to do it.

QUESTION:
hampmpton bay ceiling fan,hawkins 44" in flush mount, model number 122-135, need glass shade

Response: Please refer to questions about Hampton Bay ceiling fans

QUESTION:
I am looking for a replacement globe for an antique Emerson church ceiling fan--#45641 BI. I have pictures of the globe needed which I could send as an e-mail attachment if I could please have a specific e-mail address (to which I could include the attachment picture). Thank you!

ANSWER:
You can email your ceiling fan pictures to: gregt@hansenwholesale.com

QUESTION:
Bloom ceiling fan has 2 sets of blades top blades are larger and lower blades are smaller and petal shaped

ANSWER:
The Bloom ceiling fans are made by Craftmade. We do carry them, but they are not currently in our search database, so you will not find them on our website. They come in 2 different color combinations as shown below. Give us a call and we will be happy to quote you our Hansen Wholesale discount prices and take your order over the phone

Craftmade Bloom Ceiling Fans

Craftmade Bloom Ceiling Fan model BL52W with BBL52-GRN Green and Pink Blades.

Craftmade Bloom Ceiling Fan model BL52W with BBL52-PNK Pink Blades.

QUESTION:
Can the Fanimation Windpointe be used in a bathroom, or does one need to use an outdoor-rated fan?

ANSWER:
If it is a full bath with a shower or bath tub, you definitely should use a damp or wet rated outdoor ceiling fan, so the Windpointe would not be appropriate. I would recommend taking a look at one of the following alternatives:

• Fanimation Belleria
• Minka Aire Gaugin
• Emerson Maui Bay
• All Outdoor Tropical Ceiling Fans

---

QUESTION:
Why is this fan discontinued? What has replaced it? I am looking for something that looks like this for an 8 foot ceiling. I need a contemporary fan in brushed nickel, reversing blades, a remote and a wall switch as well. What can you recommend? Thanks. P Abrams

ANSWER:
I cannot tell you why Craftmade has discontinued the Solo ceiling fans except that it obviously was not selling in quantities that met their profit expectations. This is a very competitive style...virtually all ceiling fan brands have something similar. It is possible that Craftmade came on board with this style just a little too late and could not compete. I would recommend you consider the following ceiling fans:

• Casablanca Stealth
• Emerson Midway Eco
• Minka Aire Artemis in Liquid Nickel (my favorite)
• All Contemporary Ceiling Fans in Nickel or Chrome

QUESTION:
My opening is arched - can i custom order an arched screen?

ANSWER:
We specialize in custom screens for fireplaces...particularly arched fireplace openings. The first step is to email us a picture of your fireplace. Once we take a look at what you have, we will be able to make some great recommendations. Email your fireplace pictures to: gregt@hansenwholesale.com

QUESTION:
Is it necessary to have a remote control for every fan or could two remote controls work with six fans?

ANSWER:
Each fan will automatically come with a remote control, so you will have 6 remotes if you buy 6 fans. However, you can change the frequency of the remotes and receivers to work any combination of fans that you like from 1 or more controls. Keep in mind that the range of the transmitter is about 40 feet, so if any of the 3 fans you want to operate from a single control will be further than that distance from where you are standing, it is not a good idea to set them up that way. You may end up with 1 fan on and 2 fans off, and if you try again, you will have 2 fans on and 1 fan off, which can get rather frustrating.

QUESTION:
I need two light kits forthis fan. Would you please give me a price for them. Concept 1 52 white Thanks

ANSWER:
The light kits are not sold separately for the Minka Air Concept ceiling fans. If it is just the glass that you need to replace, we can get that for you. Please give us a call so we can find out exactly what you need and see if we can get it for you.

QUESTION:
Hi - i recently ordered three of these fans. my contracter claims that the mounting bracket and pole with the ball were not in the box, but i suspect he lost them. do you see parts seperately? i need the flat bracket and the pole and i need to order an extension pole. Thank you , Beth Censits

ANSWER:
Sure, just give us a call and we will make sure you get taken care of.

QUESTION:
I need a replacement remote for my Craftmade fan. I have somehow lost it in my house, and the traditional wall switch doesnt control it. Do you have any for sale, and how mcuh are they?

ANSWER:
We need to know the model number of your Craftmade ceiling fan. There are quite a few different types, so we must get the correct one for your fan. You can find the model number on top of the fan motor. Once you have that, give us a call.

QUESTION:
I have a fan in the box, it is a stealth fan model #3232A and it needs the fan blades. How do I find fan blades for this model?? Thanks

ANSWER:
All Casablanca Stealth ceiling fans use B32 blades. You can find them on our site by entering B32 into our search and selecting Ceiling Fan Blades...or, just use this link: Casablanca Stealth Blades

QUESTION:
country club ball room 40 ft by 50ft need light and fans. real tall ceiling. Any suggestions?

ANSWER:
Well, we have lots of suggestions, but we are going to need to know more about the space, such as the actual ceiling height, the style and budget. It will help if you email some pictures of the room to gregt@hansenwholesale.com. Otherwise, just give us a call so we can go over the details and help you choose the best ceiling fans.

QUESTION:
I am trying to find out if my w32 switch is bad or my fan contol is bad. I only have 1 speed, High, and the light does not dim and I can reversed it. Can you help me? If I need a new switch or fan control I will order it from you if you have it. Kind Regards, Alex

ANSWER:
Casablanca has an excellent customer service and technical department that you can contact directly to help you trouble-shoot your ceiling fan. Call this number: 1-888-227-2178. You can also find a local Casablanca Ceiling Fan Repair Center here!

QUESTION:
Hi. Thinking of installing fan in stairwell that goes to second floor of my home to push heat down to first floor. Stairwell is 48" wide and height from ceiling to stairs ranges from 98" at top step, to 138" middle stair and 140" near bottom stair with plaster walls on railing side about 68" high. Is this a good idea or not? If good can you recommend a CFM, blade pitch, and length of dowrod? Any bits of advice are appreciated. Thanks, Jane Popelesk

ANSWER:
Sounds like a great idea. Please email me some pictures of your stairwell so that I know exactly what it is you have and I will help you choose the best ceiling fan. Email pictures to: gregt@hansenwholesale.com

QUESTION:
I am looking for a replacement glass measuring five three eights inches a dome shape to replace the light attached to the fan I dont know what kind of a fan it is. the dome needs to be attached under the light bulb the only thing that hold the light on are two clips on the outside of the light fixture.I looked all over checked online cant seem to find any that fix can you please help me.

ANSWER:
We must know the brand and model number of your ceiling fan in order to help you. Find that information on the top of the fan motor and then give us a call. If it is a brand that we carry, we can get the glass for you if it is still available from the manufacturer.

QUESTION:
Do you have a Casablanca K2A Center Stem Incadescent Fitter for Center Bowl Glass in stock for immediate shipment? Thank you.

ANSWER:
Yes we do!

QUESTION:
I am looking for a replacement globe for a ceiling fan. The opening of the neck is 10 inches. Could you please give any suggestions. I have looked in stores and online with no results.

ANSWER:
We must know the brand and model number of the ceiling fan. Look for that information on a label that is on the top of your fan. If it is one of the brands you see on our site, we may be able to get a replacement globe for you.

QUESTION:
Can a hugger ceiling fan be converted to one with a downrod?

ANSWER:
In most cases the answer is no. If you have the type where the fan body is right up against the ceiling and it measures around 8" to 12" in diameter, then the answer is no. Email me some pictures of your ceiling fan and I will let you know for sure. Email pictures to: gregt@hansenwholesale.com

QUESTION:
need diagram to place logs

ANSWER:
If you own the Peterson Charred Oak gas logs, then you can refer to the Peterson Charred Oak Gas Logs Installation Manual for instructions on setting up the logs. If you own a different brand or model, we will need to know what that is in order to help you.

QUESTION:
Ship to Hawaii?

ANSWER:
Yes we do ship to Hawaii. One of our sales people will call you and give you a quote once we determine which ceiling fans or other items you wish to order.

QUESTION:
fireplace dimension 42" wide, 24" high, 28" deep, 28" wide at base What size gas burning, coals fits best, 24 or 30?

ANSWER:
If you choose the most basic on/off controls or match light system, then you should choose a 30" gas coal fire in your fireplace. However, each burner and control system combination has different clearance specifications from the side walls of your fireplace in order to keep cool and prevent the safety valve from melting, so some of the other control options may require you to use a 24" set. Please give us a call so we can help you choose the right size.

QUESTION:
I have a Delta Casablanca ceiling fan. I wish to add a light fixture to it. Do you have any that would work? I believe the fan was made in the 80s but it is in pristine condition. Other numbers on the fan are #1P5466 and CB 10666. AnyE information you can give me would be helpful. Thanks!

ANSWER:
Any light fixture that fits the current pull chain Panama ceiling fan will work on your old Casablanca Delta ceiling fan. Use this link to view the Casablanca Panama 4 Speed Ceiling Fan, then select the Panama that is in the same finish of fan your Delta. Once you are on the correct page for the Panama in the finish of your Delta, click the button for "Lights" to see the light fixture options available in that finish. If you cannot locate a Panama in the same finish as your Delta ceiling fan, then it is likely that fixtures are no longer made in that finish. You can also simply give us a call if you like.

QUESTION:
Need gas fireplace logs with automatic ignition. Do you sell them? Need it for a rental unit.

ANSWER:
Yes, we carry various types of gas log ignition systems that operate from remote controls, thermostats, wall switches and more. Please give us a call so we can discuss your needs and help you choose the best gas logs for your fireplace.

QUESTION:
can i use my inside vented propane logs outside in a firepit?

ANSWER:
Indoor gas logs will not survive in an outside setting...particularly in a fire pit that will be exposed to moisture or rain. You need a special stainless steel burner system to handle the moisture. Use this link to find all of our Gas Logs for Outdoor Fireplaces and Fire Pits

QUESTION:
I am interested in the 30" charred majestic log set with a G45 stainless steel burner (outdoor fireplace) - can you send me price and availability information?

ANSWER:
The Peterson Charred Majestic gas logs are not designed to use the G45 stainless steel burner. Because the logs are so massive, they require the GX45 burner system which includes a heavy duty grate that can withstand the weight and size of the logs. This particular burner and grate combination is not available in stainless steel for use outdoors, which is why you will not find the Charred Majestic Oak gas logs in our outdoor fireplace log section. Please call us so we can help you find the right gas logs for your outdoor fireplace.

QUESTION:
I need two white ceiling fams with the highest CFM and the highest quality rating. Which of your fans meets both criteria.

ANSWER:
Here is a link that takes you directly to: The Best Quality White Ceiling Fans with the Highest CFM. The default sorting for our Ceiling Fan Search Results is in fact Highest CFM and Highest Quality, so all you need to do is select White on the left side navigation to find all white ceiling fans that fit this criteria sorted from the best first. You can then select a size range to narrow your results to fit your needs.

QUESTION:
I wish to purchase the SF243MSFH semi-fluch mount. Is it available? Thanks.

ANSWER:
The Murray Feiss lighting fixture model SF243MSH has been discontinued and we have no more in stock.

QUESTION:
Is hunter auberville fan #28036 available with remote controle

ANSWER:
You can add a remote control to the Hunter Auberville ceiling fan by clicking on the "Controls" button beneath the ceiling fan picture on the product detail page. Select the optional remote control model 27185 to add it to your fan before you add the fan to your cart.

QUESTION:
Do you sell the Eiklor brand.

ANSWER:
No, we do not recommend or sell the Eiklor brand of gas logs. Each year, we view them at the annual national fireplace trade convention to see if they meet our standards of value and excellence, and we still have decided not to carry them. The Peterson Real Fyre gas logs have so much more to offer and are approximately 1/2 to 2/3 less expensive. The only advantage we have found with Eiklor is their ability to custom make large massive gas logs for industrial or commercial applications. These types of log sets sell for $10,000 to $25,000 per application and are only available purchased direct from the factory. Please give us a call and we will be happy to help you find the best gas logs for your fireplace.

QUESTION:
I need a ceiling fan with light fixture that will work on a 45 degree angled ceiling. Looking for 52 inch fan. Which models will work for us? Can be in black, or nickel finish. Prefer wood finish fan blades, lighter color wood.

ANSWER:
The majority of ceiling fans you see on our website will work on ceilings sloped up to 45 degrees (excluding all Hugger fans). In all cases, you will need to purchase an angled ceiling or vaulted ceiling adapter to perform the installation. The adapters are sold separately and can be found on each fan product detail page under the section titled "Low, High or Vaulted Ceiling Installation Options" or by clicking on the button titled "Other Stuff" located under the main fan picture. We will be happy to help you find the right ceiling fans for your needs if you give us a call during our normal business hours.

QUESTION:
What is the distance from the ceiling to the bottom of the fan blade, using the 3.5 inch down rod? Your graphic shows a 13.25" dimension, is this with the 6" or 3.5" downrods?

ANSWER:
The Minka Aire Concept I Wet ceiling fans hang 13.25" from the ceiling with the 3.5" downrod. All of our ceiling fan dimensions are shown with the smallest downrod if more than 1 size comes with the fan.

QUESTION:
HAve a Hunter fan that we loved! Moved and took fan with us. Cannot hang becuase we need the pipe that has the threads in each end with holes. !2" is to long. We really need a flush mount or 6" pipe. Do y0u have anything? Model number is AC-552AL(SKU# 560-084) YL

Response: Please refer to questions about Hampton Bay ceiling fans

QUESTION:
I just moved into a new home with a vented gas log fireplace. It has a pilot light and a switch that turns it on. The pilot is lit and everything seems fine if I do not turn it on. It is turned on by the switch. If I turn it on, the gas comes out and is quickly (two seconds) lit by the pilot light, however I smell gas (unburnt fuel?). The smell may or may not get worse over the first minute of being on, its hard to tell and then I turn it off. Is this simple or do I need a new log set?

ANSWER:
It is quite unlikely that what you are smelling is unburnt gas. When the logs are burning, the gas is burning. Several other things can cause your gas logs to produce odor:

• Dirty chimney
• Bird nest in chimney
• Poorly drafting chimney
• Dust on your gas logs
• Improper installation - burner may be too far forward
• Gas leak
• Poor quality gas log set

If the logs have not been burned for several months, dust accumulates on them and smells when it burns. You may want to open up your house and let the logs burn for half an hour. If you are uncomfortable with doing this, then contact your local gas utility company and have them come out and inspect your logs to see if there is a gas leak. You can also contact a fireplace professional to inspect the logs for proper installation. You should also have the chimney inspected. A poorly drafting or dirty chimney can be the cause. Even with gas logs installed, a chimney still must be swept regularly. Also, if you are testing the logs during the summer when it is warm or hot, your chimney may not draft properly...it may need to be cold outside to get a good draft.

Here is a link to Locate Fireplace Professionals in your area.

If you email me some pictures of your fireplace, I will be happy to take a peak and see if anything looks out of the ordinary or if you need to replace the log set. Email: gregt@hansenwholesale.com

QUESTION:
how do I know the size logs I need? Currently, I have vented logs , heat bar length 27 inches, current log length 23 inches, front of fire place 42 inches, depth 20 inches Your assistance is appreciated.

ANSWER:
The size logs you need depends on the type of control valve you select. Each control valve has a specific clearance requirement from the sides of the fireplace in order stay cool. If you use our website to its fullest extent, you can enter your dimensions into the calculator on any gas log page to determine which size logs will fit depending on the type of controls you select. This can be confusing for those who are not familiar with the various controls and gas log options, so I recommend that you call us during our normal business hours to talk to one of our gas log experts. See the bottom of every web page for your business hours.

QUESTION:
what is the diameter of the base?

ANSWER:
The base for the Pilgrim 2608 fireplace tools is approximately 9 1/2" to 10"

QUESTION:
what is the diameter of this base?

ANSWER:
The base for the Pilgrim fireplace toolset model 2404 is approximately 9 1/2" to 10".

QUESTION:
We have a short blade casablanca fan in our sons bedroom. the fan motor hums when the blades rotate. i have already changed the light fixture to remedy this.

ANSWER:
What model of Casablanca ceiling fan do you own? Casablanca has a wide range of ceiling fans...some are far better than others. You can find the model number on the top of the motor housing. If you cannot get to it, email me a picture of your fan and I will try to identify it so I can give you some advice. Email to: gregt@hansenwholesale.com.

FYI: A very common reason that a quality ceiling fan will hum is if it is hooked up to a dimmer control on the wall. Dimmer controls are not good for ceiling fans. Not only will they make a fan hum, they will cause permanent damage to the windings in the motor and the fan may eventually fail. If that is the case, replace the dimmer control with an on/off toggle switch and that might solve the problem if the damage to the motor is not severe.

QUESTION:
can be instaled on the wall?

ANSWER:
The Matthews Diane ceiling fan that you are referring to cannot be installed on the wall. However, there are several similar fans that can be. Here is a link to find them on our site: Wall Mounted Fans

QUESTION:
I would like to know what weather etremes your wet fans can resist. We are considering using them on an exposed terrace area fixed to an open trellis where winds may gust up to 100 miles per hour combined with heavy rain.

ANSWER:
No ceiling fan manufacturer will tell you what extremes their fans can handle, so my answer has to come from experience rather than what may be stated in a warranty or documentation. The best ceiling fans for extremely windy climates are those that have blades that are built-in to the body of the fan rather than those with blade holders. Very few Wet rated outdoor ceiling fans are built this way. So my recommendation is the Minka Aire Concept I and Concept II ceiling fans. The Concept I hangs from a downrod and the Concept II is a flushmounted fan. Both can handle a deluge and will survive best in high wind conditions. 100MPH? I cannot say, but these fans will give it the best shot.

Here are links to the Concept ceiling fans:

• Minka Aire Concept I
• Minka Aire Concept II

QUESTION:
I have a wood burning fireplace in my master bedroom. It is a typical metal box with ceramic liners and a chiminney flu and finised by the builder with granite anround the front and floor. The room is large-- approx 18x18 with a vaulted 16 ft ceiling. Can I used a ventless gas log set in that fireplace (29"F, 20"R 14" D). I would have a professional install the gas line according to spec.

ANSWER:
Yes, you can use a Ventless gas log in a fireplace such as yours. Based on your dimensions, you will most likely need an 18" log set, but that really depends on the set you choose and the type of control you desire. Please give us a call and one of our Gas Log Experts will help you choose the right log set for your fireplace.

QUESTION:
Does Casablanca vita ceiling fan C17G199A in polished chrome come with remote control?

ANSWER:
Yes, the Casablanca Vita ceiling fans do come with a remote control that gives you 3 speeds forward and reverse and separate controls for dimming the uplight and downlight independently.

QUESTION:
I need to purchase 220-230 v. outdoor ceiling fans for use in Greece. Hunter, Fanimation, good quality reliable fans, not Chinese, which is what is available there.

ANSWER:
All of the major brands of ceiling fans are made in China...including the brands you metioned in your question. Please read these 2 pages on our site for more info and then give us a call during our normal business hours so we can help you find the right fans for your needs:

• 220 Volt Ceiling Fans
• Ceiling Fans Not Made in China

QUESTION:
1. Do I need to purchase a remote to be able to turn the light on or off? Or does the light go on when the fan is turned on. 2. We have our present fans wired to a wall dimmer switch. Will these dimmers work the fan at different speeds. Can the light be wired to another switch? Re Emerson Midway Eco

ANSWER:
The Emerson Midway Eco comes with a remote control that gives you 6 speeds and an on/off control for the light fixture. You must change out your dimmer switches on the wall to a basic on/off toggle switch. Dimmer switches should never be used for any ceiling fan...it makes them hum and eventually can ruin the motor. You can also purchase the optional SW114 wall control for the Eco ceiling fans so that you can operate them by remote control and wall control.

QUESTION:
do you have wholesale prices on ceiling fans

ANSWER:
We do offer wholesale prices on ceiling fans for resellers or trade accounts. Please describe your business and your needs and I will put you in touch with the right person to help you create a trade account if you qualify. Or, just call our trade department at: 1-800-365-3267

QUESTION:
Looking for a White hugger or snugger fan, without light and controlled with a remote. Your assistance is appreciated. Regards, Ric

ANSWER:
I recommend the Minka Aire Concept II Ceiling Fans, which come in white with a remote control. The fan is available in both 44" and 52" sizes, and although a light fixture is included, they come with a bottom cap that replaces the light for those who want a fan without lights. Ultimately, you may find it more desirable with the light installed since it is such a low profile fixture...and it is very convenient to have additional lighting in a room that can be operated from the remote control. Here is a link to the: Minka Aire Concept II. There are a few other options that we can recommend if you give us a call.

P.S. The email address that you supplied was invalid, so hopefully you will return here to find your answer.

QUESTION:
Site has changed. Cannot find 60" blade, energy efficient, high CFI fan wih light. 12ft ceiling in great room. Do you have such a ceiling fan?

ANSWER:
Use this link for Large Ceiling Fans to filter all fans over 54". The default sort is by highest quality and highest CFM, which will be the ceiling fans we recommend the most. If efficiency is important to you, then compare the efficiency of those higher in the results. However, I believe that CFM trumps efficiency because CFMs makes you feel cooler. Obviously, high CFMs and high efficiency are the best, but normally high CFMs require more power, which usually ends up with less efficiency. Keep in mind that even the most energy guzzling ceiling fan still costs only about 1 cent per hour to operate. If you want more advice between the various models, please give us a call during our normal business hours.

QUESTION:
I have a Hunter Original ceiling fan that was in the house when we purchased it 25 years ago. It is a Model 25750 It has developed a rather severe wobble that I cannot balance out with the Hunter Balancing kit. Switching adjacent blades and putting the plastic clip in the various positions has no noticible effect. Should I try replacing the fan blades for the next step or have an expert look it over? If I need new blades, what would a set with the securing hardware cost? Thank-you.

ANSWER:
It is not uncommon for someone (without your knowledge) to have hit the blades with a broom handle or something while the fan was spinning, which will bend one or more of the blade holders. It is also possible that one or more of the blades is warped...which can happen over the years if you are in a humid climate. To check for these issues, remove all of the blades and blade holders from the ceiling fan. Once you have the blades detached from the blade holders, stack the blades on top of each other and you will be able to see if any are warped. Do the same with the blade holders to see if one or more are bent to a different angle than the others. If any blades or blade holders are warped or bent, then call us to get them replaced. Give us a call and we will be happy to quote you a price and lead time for replacements. If you find nothing out of the ordinary, then double check the mounting hardware in the ceiling to make sure all screws are tight and that the junction box is not loose.

QUESTION:
We're looking for a 31"-36" damp rated fan with manual controls, in brushed-satin nickel. It this possible?

ANSWER:
Use this link to view your choices: Small Outdoor Ceiling Fans in Brushed Nickel. The Casablanca Wailea is likely your best choice of the lot.

QUESTION:
Are all casablanca light fixtures universal on casablanca fans. I have an old casablanca fan that needs a new light fixture and would like to order one from you but want to be sure it will fit. thank you

ANSWER:
No, each Casablanca ceiling fan is compatible with specific Casablanca light fixtures. If you do not know the model number of your Casablanca ceiling fan, look at the label that is located on the top of the motor. Once you have the model number, give us a call so we can check to see which light fixtures will work.

QUESTION:
what choices do i have ? I need natural gas 18" logs with elec. remote.

ANSWER:
Well, we are going to need more info about your fireplace in order to help you narrow down your choices. One of our gas log experts will give you a call in a few minutes to go over your fireplace dimensions and other necessary details in order to help you find the best gas logs to fit your particular needs.

QUESTION:
can you get ventless 42" propane logs

ANSWER:
30" is the largest size that ventless gas logs come in. There are national building codes that restrict the BTUs a ventless product can use inside your home without being considered unsafe. The reason for the restriction is that the more BTUs a ventless product consumes, the more oxygen it depletes from your home and the more moisture it creates. When these things become to far out of balance, it is considered unsafe. In order to meet these safety standards, most 30" ventless gas logs actually use the exact same burner system as a 24" ventless log. So a 30" ventless log set will have the flame pattern restricted more to the middle of the logs...not the full width. Using a 24" burner on a 42" log set simply looks horrible and most consumers reject the look (it has been tried in the past and failed due to complaints). It is not feasible to make the burner wider, because the flames would not be seen coming up through the logs at all...even in a 30" vent free gas log. It has also been shown that anything larger than 30" is almost impossible to make without producing exhaust. When a gas log produces exhaust...the exhaust must escape from the home, so it cannot be ventless.

QUESTION:
I have only two wire power available and I noticed fan wiring is set up for three wire. Can I use two and if so would I be able to operate the light and fan independently from pull change or other?

ANSWER:
The Minka Aire Volterra ceiling fan where you posted your question is discontinued as stated on our website, so it is really a mute point. However, that particular ceiling fan did not require a 3 wire system...just 2 wires. If you are referring to a different ceiling fan, please let me know what the brand and model of the fan is so that I can answer your question.

QUESTION:
what is the modest priced high cfm efficient fans in the market

ANSWER:
There is no question that the Emerson Midway Eco is by far the most efficient ceiling fan with lights that has a high CFM rating, but whether or not it is moderately priced is somewhat subjective. Here is a link that filters sorts by The Most Efficient Ceiling Fans in a moderate price range ($200-$299). Keep in mind that when sorting by Efficiency you cannot also sort by CFM because more efficient ceiling fans do not always produce higher CFMs. So you will need to scroll down to compare the CFM ratings and find a fan that best fits your style and other needs. I might also suggest using this link which will give you the Ceiling Fans with the Highest CFMs in a moderate price range ($200-$299) sorted by Highest Quality and CFM. Efficiency is far less important than CFMs, so this is a better way to search for ceiling fans in my opinion. In both of these searches, I have also included a filter for ceiling fans that are 49" to 56" in blade span. You can remove this filter and change the span if you are looking for larger or smaller fans.

Because there are so many other factors to consider when purchasing a ceiling fan, I suggest that you give us a call so one of our ceiling fan experts can help you find the best ceiling fans for your needs.

QUESTION:
I have purchased two of the Downtown Loft fans (model F584) that I am trying to replace three old existing fans that ran off of one wall power switch. My question is, should I be able to hook both F584 fans up to the existing wiring, and have just the one wall on-off power switch - and then run each of the fans separately using the optional Remotes (RC212)?

ANSWER:
You can use one of the wall controls that comes with the Downtown Loft to operate both ceiling fans if you set them to the same frequency. Or, you can do it how you described...use an on/off power switch to supply power to the ceiling fans and then operate each fan using the optional remote controls. You can set the remote controls to operate each fan separately or at the same time depending on the frequency the controls are set to.

QUESTION:
Does this fan have optional blade colors like teak or oak? Where do I find light kits that go with it?

ANSWER:
The blades that are shown with the Minka Aire New Era ceiling fan come with the fan and there are no other choices. There are 2 ENERGY STAR qualified light fixtures that are compatible with the New Era ceiling fan. Click on the button for "Lights" and choose which one you like best.

QUESTION:
I NEED A 7IN NECK SCHOOL HOUSE GLOBE FOR A CEILING FAN THANK YOU

ANSWER:
Unfortunately, you cannot locate a ceiling fan globe based solely on the diameter of the neck. The shape and size of the lip around the neck is specific to the fitter where the globe attaches. So you need to provide us with the brand and model number of the ceiling fan or light fixture in order for us to be of any help.

QUESTION:
is it ok to use gas logs in wood burning stove

ANSWER:
No, you cannot install a gas log in your wood burning stove, it is not safe or up to code. Wood burning stoves are designed to use a relatively small amount of air compared to what is required for a gas log. There is a potential that the gas will not burn completely and build-up until it explodes. Vented gas logs also require a larger vent than wood stoves have, and both vented and ventless gas logs require more space than a wood stove has on the interior. The installation manual for any wood stove sold over the last 10 or 15 years will clearly state to burn only wood.

QUESTION:
f502-bcw: we are chandler construction chandler contractors in queens ny. we order regularly/monthly all yr long. we need some pieces now like th eone above and can send a PO, info to setup an acct. plz email as we are at clients today

ANSWER:
Great...one of our Trade Department specialists will contact you shortly and get your account setup so you can begin placing orders right away.

QUESTION:
i want to purchase 1000 fans first i purchase one fan for testing pls give me the best prise one and 1000 fans thanks

ANSWER:
We specialize in dealing with large quantity purchases such as yours, so we are more than willing to offer you the best price on 1000 Eco ceiling fans. Currently, there are not 1,000 of these fans in stock anywhere in the USA (Emerson is almost out of Eco fans at this time), so they will have to be made specifically to fill your order. One of our Trade Department specialists will call you to make all of the necessary arrangements to surpass your needs.

QUESTION:
MY LIVING ROOM IS 20 X 20. I am looking for a 56 " or larger flush mount fan. I see the only thing available is bigger sizing have pole mounts. Can I get away with substituting with a small pole extend (2 inches) instead of what is shown. Will I still get proper air flow from the fan. Please recommend the correct fan to purchase.

ANSWER:
For maximum airflow the blades should be at least 12" from the ceiling so that the air can flow around them with little resistence. Some ceiling fans do have the option to reduce the clearance by either purchasing a flush mount adapter or shorter downrod (in the case Emerson ceiling fans, which is a 2" downrod). Choosing to install the fan with the reduced clearance option will in fact reduce the airflow significantly. However, building codes require that your fan blades be at least 7 feet from the floor, so if the standard downrod that is supplied with the fan will position the blades lower than that, the reduced clearance option may be required to meet code and give you enough headroom. Flushmount fans, often referred to as Hugger fans, are a necessary choice for ceilings that are lower than 8 feet and are generally not available in sizes larger than 52". With all that said, I cannot make a further recommendation without knowing the height of your ceiling. One of our ceiling fan experts will give you a call and help you find the best fans for your room.

QUESTION:
looking for several fans. large outdoor fan for a covered patio. hot climate, southern Texas. I also need three room fans (appox 12x12 rooms with 8ft ceilings) they are going into childrens room light paint on walls and tan ceiling. so not sure a white fan will work. also need one for a 10x11 guest room15x20 music room 9ft ceiling. would like to keep each one around $100-$150. can spend a bit more on the outdoor fan. already blocked and wired at all locations, no remotes. thankS

ANSWER:
Can you email me some pictures of your rooms? It will make it much easier for us to make solid recommendations. Email pictures to: gregt@hansenwholesale.com. Otherwise, please give us a call while you are viewing our website and one of our ceiling fan experts will walk you through the many options that are available and help you choose the best ceiling fans for each room.

QUESTION:
I have a Bahamas54 stock#CT2088 model C52-D I need a phone number for customer care . I have 1-888-567-3687 but its not answering.

ANSWER:
Sorry, I do not have access to a phone number for Avion. I have spent hours searching online in the past and found that there is not even a manufacturers website. This obviously means they do not want to be found, so it is no surprise that they do not answer their phone.

FYI: Avion ceiling fans are about the lowest quality fans coming out of China that are currently being sold in the USA. Places like Wal-Mart and K-Mart carry these fans and offer absolutely no service. If you are having problems with an Avion ceiling fan, you might as well discard it and by a new fan...hopefully from a higher quality brand like those you see on our website. Call us at 1-800-201-1193 during our business hours and we will be happy to talk to you about our ceiling fans.

QUESTION:
Do you sell a ceiling fan for a slanted ceilinng? I would like a short blade. The celing is roughly 8 feet at the height of the slant. Thanks.

ANSWER:
Virtually all of the ceiling fans on our website will hang from a slanted ceiling. The mounting hardware that is supplied with most ceiling fans is designed to handle ceilings angled up to 30 degrees. The exception to this rule are hugger or flushmounted ceiling fans, which must be installed on a flat ceiling. Please give us a call so we can help you find the best ceiling fans for your room.

QUESTION:
I have a never installed Sunbeam Gas Log Heater Model # UV-024. It is missing the three unattached logs (there is a large log that is attached to the main burner unit) and am also missing the embers. 24" Can I buy replacement logs for this model # even though Sunbeam no longer produces this product? Am I right to assume that I cannot use another brand's logs in this unit?

ANSWER:
Sunbeam is not a brand that we recommend or offer support for. It is a very low end brand that is sold mostly by mass merchants. You cannot replace your missing logs with any other logs than those that were made specifically for your gas log set. Using different shapes and sizes of logs that would be positioned differently over the burner system will most likely cause a ventless gas log to produce potentially dangerous exhaust...which makes them no longer ventless. You most likely will need to replace your entire ventless gas log set including the burner and logs.

QUESTION:
Why is a basic on off remote control more expensive than a variable flame remote and which would you recommend for a 30" vented gas log set on a g46 burner ? Thanks

ANSWER:
Peterson has done an excellent job of refining the variable flame remote control for their gas logs and was able to cut over $100 off the cost, so it is now less expensive than some of the on/off remote control options. I would definitely recommend the variable flame remote for a 30" vented gas log set with the G46 gas log burner system.