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we will take it back and give you a 100% refund with NO Restocking Fee within 90 days of your purchase!
ANSWER: Gas logs should NOT smoke up a room, so if that is what is happening with your gas log set, then something is definitely wrong. If you are burning the logs with your damper closed, that would explain it. But I assume that you are not doing that. It is possible that something is blocking your chimney, so you may need to have a chimney sweep come take a look. Some fireplaces are poorly designed and simply do not create enough draft, so both gas logs and real wood will smoke up the house. If your house is tightly sealed, your fireplace may not be able to create a draft, in which case you will need to open a window. It could be the gas log set you own is poorly made or installed incorrectly.
If you email me some pictures of your fireplace and gas logs, I may be able to give you more direct input. Email your pictures to: email@example.com
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