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We are so confident that the quality and appearance of this item will "Exceed" your expectations that if for any reason you do not like it once you open the box and see it,
we will take it back and give you a 100% refund with NO Restocking Fee within 90 days of your purchase!
QUESTION: Question - Are there burners or logs that are better for use with propane to achieve the best flame presentation? Currently my propane flame in my FP is not as robust as I would like. Just curious if there are options that are better for propane specifically.
ANSWER: Whether you are burning natural gas or liquid propane, each type of burner is configured for optimal performance for the gas you are using. So you would need to make sure you order a burner system for Propane gas, otherwise it will not perform properly. With that said, if you want the most robust flame, we would recommend either the G4 or G45 burners since they operate at the highest BTU (the most flame). However, neither of these may not be the best choice for your particular fireplace depending on the type of fireplace you have and the dimensions. Please send us some pictures of your current setup so we can see what you have and make further recommendations. Email pictures to: firstname.lastname@example.org.