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Ask the Expert Forum: Page 11
General questions and answers about our products


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991. General Question #4503 Posted: 3/22/2008 7:36:05 AM | View page where question was posted

QUESTION:
I have hampton bay model: UC7083T. It is controlled through a remote. I never use the chain on the fan. The other day somebody pulled the chain to turn the fan off and all of the sudden the fan doesnt work at all. Is there a way to reset this fan so it will work.

Response: Please refer to questions about Hampton Bay ceiling fans




992. General Question #4501 Posted: 3/21/2008 6:30:29 PM | View page where question was posted

QUESTION:
Harbor Breeze customer service is in N. Wilkesboro, NC and the phone number is 1-800-444-6742

ANSWER:
Thanks for this information. I have tried this number several times with no success (on hold too long), but I will go ahead and publish it on our site for others to try.





993. General Question #4496 Posted: 3/20/2008 5:30:26 PM | View page where question was posted

QUESTION:
can not get light to come on but fan for AERO. What gives

Response: Please refer to questions about Harbor Breeze ceiling fans




994. General Question #4495 Posted: 3/20/2008 2:39:53 PM | View page where question was posted

QUESTION:
We are replacing a ceiling fan in our home. Due to the tall ceiling, we have to use a 72" downrod. However, the wiring that is attached to the motor housing for the new fan is only about 5' long (aka too short for the downrod). We are thinking about taking some of the wiring from the old ceiling fan & splicing it to the wiring for the new fan using wirenuts. How do you suggest we do it?

ANSWER:
Well, if the wires on your fan are only 5 feet long, then I must assume that you purchased your fan from one of the home centers because. I say this because the higher quality brands will supply longer wires so you do not need to splice the wires when a long downrod is needed. If the instruction manual does not tell you how to accommodate a 72 inch downrod, then it is possible that the fan is not designed to use one and will offer very little performance if you do. Personally, I would not recommend installing such a fan on a ceiling as high as yours because it is most likely that the fan will do very little for you as far as air movement is concerned. Such is the case with many fans sold at home centers. I would suggest a much better quality brand that will move enough air to be worth your while installing. However, if returning the fan to its place of purchase is not something you are willing to do, then you can go to any home center and ask them for some wire splicing nuts...preferably the type that you crimp, so that they do not work themselves loose if your fan wobbles...and yes, try using the wires from your old fan if they are the same gauge. To satisfy my own curiosity, and other visitors who read this information, can you please tell me what the brand and model of the fan is and where you purchased it? I could in fact be wrong about my assessment of your fan and will gladly correct myself if I am.





995. General Question #4493 Posted: 3/20/2008 1:24:56 PM | View page where question was posted

QUESTION:
looking for glass light cover for a harbor beeze ceiling fan modle #baod52ww5c

Response: Please refer to questions about Harbor Breeze ceiling fans




996. General Question #4491 Posted: 3/20/2008 11:10:23 AM | View page where question was posted

QUESTION:
Some one in our area has a remote that is turning on our fan. How do we control this or change our remote code?

ANSWER:
Without knowing the brand and model of your fan, I cannot tell you exactly. However, there is a receiver somewhere inside your fan. In the canopy, inside the motor housing, or in the bottom cap of the fan. It is usually a black box that has dip switches on it. You need to locate this and change the sequence of the dip switches, then do the same to the dip switches of your transmitter. The transmitter dip switches are usually located inside the battery compartment.





997. General Question #4488 Posted: 3/19/2008 3:10:06 PM | View page where question was posted

QUESTION:
i have a hampton bay model #54shrl. how do i change the lamp.how do you get the globe off?

Response: Please refer to questions about Hampton Bay ceiling fans




998. General Question #4486 Posted: 3/19/2008 7:27:02 AM | View page where question was posted

QUESTION:
I just purchased a Hampton Bay ceiling fan and the instructions are missing. Could you send them to me? Model #23758

Response: Please refer to questions about Hampton Bay ceiling fans




999. General Question #4485 Posted: 3/19/2008 5:33:07 AM | View page where question was posted

QUESTION:
It seems that you don't think much of Lowes house brand of fan.

ANSWER:
You are quite correct. If you read all of the questions posted on our site, I believe you will begin to understand why.





1000. General Question #4483 Posted: 3/18/2008 7:31:17 PM | View page where question was posted

QUESTION:
how do i reset the remote for a ceiling fan the light and fan are alwasys on turns off at the switch

ANSWER:
Resetting the remote is most likely not an option to solve your problem. You may need to replace the remote receiver and or transmitter to resolve this problem depending on the brand...or simply change the batteries in the remote. Without knowing more about your fan, I can be of little help. What brand and model is your fan, how old is it and where did you purchase it?





1001. General Question #4479 Posted: 3/17/2008 6:03:28 PM | View page where question was posted

QUESTION:
I own a Harbor Breeze Armitage ceiling fan (Model CC52WW5C) and the fan has stopped working. The light still works perfectly but we get nothing from the fan. Any ideas? Thanks!

Response: Please refer to questions about Harbor Breeze ceiling fans




1002. General Question #4478 Posted: 3/17/2008 4:11:39 PM | View page where question was posted

QUESTION:
Which way to run a ceiling fan in winter

ANSWER:
Please refer to our ceiling fan faqs page where there is a detailed answer to this question:

Here is a link: Ceiling Fan Questions and Answers





1003. General Question #4475 Posted: 3/17/2008 11:50:39 AM | View page where question was posted

QUESTION:
where to place brown,purple,gray,black wires in-side new pul-l chain?sn#002731,ven#11286,sku#176741.

ANSWER:
This question cannot be answered without knowing the brand and exact model number of the fan you own. The type of switch you are referring to sounds like a generic switch. These types of switches can be wired in many different ways depending on the construction of the fan. In all cases, when we are replacing such a switch, we will mark the wires from the old switch before we remove them so that we know how to put them back. Since you did not do this, you will need to get a wiring schematic from the manufacturer of the fan. Most brands sold at home centers do not have this information...so lets hope it is one of the major brands that we carry so that we can help you. Please email me the brand and model of the fan.





1004. General Question #4472 Posted: 3/17/2008 10:57:48 AM | View page where question was posted

QUESTION:
I installed ceiling fan #24374. The fan works but lights don't come on. Lights just plug in from wires.

ANSWER:
What brand are you referring to...this model number does not match any of the 3,000 fans we sell?





1005. General Question #4469 Posted: 3/16/2008 6:16:05 PM | View page where question was posted

QUESTION:
Need instructions for Casablanca Slumber Three E67740

ANSWER:
These fans are very old and we do not have a operational manual for them handy. What is it that you need to know?





1006. General Question #4468 Posted: 3/16/2008 2:03:27 PM | View page where question was posted

QUESTION:
My Casablanca fan comes on by itself I have a remote any ideas?

ANSWER:
Well, Casablanca has quite a few different remote controls, so without knowing the model number of the fan you own, I cannot give you specific information. However, if the fan is older than 10 years, it could mean that the transmitter and or receiver need to be replaced. If the fan is newer, it is more likely that some other device is interfering with the reciever or set to the same frequency. So the first thing I would suggest is to change the frequency at which the fan operates. You will need to find the receiver unit inside the fan and change the dip switches to match a new setting that you make in the transmitter. Please let me know the model number of the fan and how old it is and I will try to be more specific.





1007. General Question #4467 Posted: 3/16/2008 10:45:08 AM | View page where question was posted

QUESTION:
my hampton bay fan is brand new and worked great. Now it is stuck light on and fan on high. I have to cut the switch to the fan to turn it off. What is wrong? fuck you!

Response: Please refer to questions about Hampton Bay ceiling fans




1008. General Question #4465 Posted: 3/16/2008 10:05:20 AM | View page where question was posted

QUESTION:
can i buy black replacement blades for the harbor breeze aero ceiling fan? Is so, where from?

Response: Please refer to questions about Harbor Breeze ceiling fans




1009. General Question #4464 Posted: 3/16/2008 9:01:15 AM | View page where question was posted

QUESTION:
I have a 30x36 horse barn. Which ceiling fan would you recommend for dusty/damp outdoor application? Also, if I had it installed in the center of the barn, would the air flow be enough to reach the entire barn area or would I need more than one fan?

ANSWER:
For starters, you should be looking for industrial fans for your application and you will need several of them. The amount of fans depends on the height of the ceiling and your annual climate. In general, a barn the size would be best served with 6 fans. Please let me know the height of the ceiling as well as where you are located so we can make some recommendations.





1010. General Question #4461 Posted: 3/15/2008 11:58:16 AM | View page where question was posted

QUESTION:
I need a blade arm replacement for a Harbor Breeze Baja ceiling fan PLM52CB5. Do you have any clue where i can purchase?

Response: Please refer to questions about Harbor Breeze ceiling fans




1011. General Question #4460 Posted: 3/15/2008 10:14:16 AM | View page where question was posted

QUESTION:
I need a wiring mnual for a Harbor Breeze ceiling Fan. Can you shoe me one?

Response: Please refer to questions about Harbor Breeze ceiling fans




1012. General Question #4458 Posted: 3/14/2008 8:43:15 PM | View page where question was posted

QUESTION:
I have multiple Hampton Bay ceiling fans...all of them don't have a reverse function (switch) or on the remote. I've noticed, that I'm able to reverse it via sequence of keys by pushing high, med, high, high. It reversed it a couple times, but not all the time. Anyone know any secret key sequences like this???

Response: Please refer to questions about Hampton Bay ceiling fans




1013. General Question #4457 Posted: 3/14/2008 3:24:59 PM | View page where question was posted

QUESTION:
Need a fan blade attachment part (eg. fan to motor) for a ceiling fan, Olympia Mfg. Medalist, SN c04337. Fan has 3 bulb light fixture attached. If you can't supply, do you have any suggestions for obtaining part? Thank you. John Trueblood

ANSWER:
Sorry, the brand is not familiar...which means it is not a major brand and is likely a generic import from China. No suggestions on locating the part as it most likely does not exist.





1014. General Question #4454 Posted: 3/14/2008 10:51:59 AM | View page where question was posted

QUESTION:
I NEED ONE CEILING BLADE FOR HUNTER PRESTIGE ROYAL PALM MODEL HF-23895

ANSWER:
It is possible to get replacment blades, but not one at a time. You will need to purchase a set of 5. Please call our customer service department to see if they can be ordered.





1015. General Question #4453 Posted: 3/14/2008 10:30:59 AM | View page where question was posted

QUESTION:
Loking for the white glass for my Harbor Breeze Fan, model # AC5520D

Response: Please refer to questions about Harbor Breeze ceiling fans




1016. General Question #4450 Posted: 3/13/2008 6:27:05 PM | View page where question was posted

QUESTION:
I have a Hampton Bay Easy Street ceiling fan. One of my arms broke off. I would like to order a replacement part for it. Please instruct how I can do so. Thank you

Response: Please refer to questions about Hampton Bay ceiling fans




1017. General Question #4449 Posted: 3/13/2008 12:16:40 PM | View page where question was posted

QUESTION:
Hi, I don't know the make of my ceiling fan. But the pull chain broke off in the off position. can this be replaced? Where do I find one. Or do I have to purchase a new fan?

ANSWER:
The brand and model should be printed on a label on the top of the motor housing. If it is not obvious and easy to find, then it is a generic fan imported from China and most likely purchased at a hardware store or discount outlet. This being the case, you are best off replacing the fan. If it is one of the major brands that we carry, give us a call and we will gladly see if the part can be ordered.





1018. General Question #4445 Posted: 3/13/2008 10:14:52 AM | View page where question was posted

QUESTION:
I have a Hampton Bay remote UC7083T. However nor instructions! Where I find instructions for this device?

Response: Please refer to questions about Hampton Bay ceiling fans




1019. General Question #4443 Posted: 3/13/2008 8:22:20 AM | View page where question was posted

QUESTION:
where can I grt a new remote control for Hampton Bay model7066Ts/n0050162 fcc#chq8bt7066t?

Response: Please refer to questions about Hampton Bay ceiling fans




1020. General Question #4440 Posted: 3/12/2008 4:58:59 PM | View page where question was posted

QUESTION:
I am looking for a white wooden three blade extended rod ceiling fan to give a colonial look to my caribbean wooden beamed home. I see pictures of these in magazines but do not readily see them in the popular brands of fans. Where can I find one please?

ANSWER:
Most likely the fans you are referring to in magazines are more of an industrial type of fan rather than a wooden blade fan. I might suggest that you take a look at the Fanimation Treventi fans. They all come with 3 blades. Most of the models shown will be displayed with tropical blades rather than wooden blades, however they do offer a set of carribean style wooden blades that can be used on any of the Trevenit fans. Below, is a link that searches our site for all Treventi fans. Look at what comes up and you will find 2 models shown with wooden blades. You can use these blades on any of the other models. All models can have a downrod up to 6 feet long. If this does not do it for you, email me a scan of one of the magazine pictures you are referring to and I will gladly look at other resources. Also, I noticed your email was from .uk, if you are from the UK, I am assuming you will need 220V fans, which will further limit your selection. Here is the link:

Fanimation Treventi Ceiling Fans





1021. General Question #4439 Posted: 3/12/2008 4:37:13 PM | View page where question was posted

QUESTION:
I have a harbor breeze model 53453 ceiling fan. by mistake I took the screws out.. help please send me an an illustration on how the screws should be placed. thanks. lisasag1@aol.com

Response: Please refer to questions about Harbor Breeze ceiling fans




1022. General Question #4435 Posted: 3/12/2008 7:37:53 AM | View page where question was posted

QUESTION:
light kit wiring diagram emerson ceiling fan

ANSWER:
I will need to know the model number of the fan and of the light fixture in order to help you.





1023. General Question #4434 Posted: 3/11/2008 10:17:51 PM | View page where question was posted

QUESTION:
How can I get a hampton Bay Easy Street Ceiling fan with 4 lights located at the Homedepot in Canada to the United States. It appears this is the only location that still carry this particular ceiling fan.

Response: Please refer to questions about Hampton Bay ceiling fans




1024. General Question #4432 Posted: 3/11/2008 9:14:49 PM | View page where question was posted

QUESTION:
Is it normal for a harbor breeze ceiling fan to make a light humming noise when running?

Response: Please refer to questions about Harbor Breeze ceiling fans




1025. General Question #4429 Posted: 3/11/2008 3:41:18 PM | View page where question was posted

QUESTION:
I just received a fan without the wire diagram and I wired it with black to black, green to green and I don't know where to wire the blue for the light to

ANSWER:
Blue gets wired together with the black.





1026. General Question #4427 Posted: 3/11/2008 3:04:53 PM | View page where question was posted

QUESTION:
We have 2 Harbor Breeze ceiling fans in our bedroom. The only way to turn them on is with the remote. When I flip the wall switch, the fans/lights do not come on. Is there a way to program it, so that the lights/fans work from both the switch and the remote?

Response: Please refer to questions about Harbor Breeze ceiling fans




1027. General Question #4419 Posted: 3/10/2008 5:28:47 PM | View page where question was posted

QUESTION:
how do i calculate the minimum size downrod that will clear 5/12 pitch roof?

ANSWER:
This will depend on the fan you purchase since they all hang a different height from the ceiling. However, 5/12 means that for every 12 inches you travel horizontally, your ceiling rises 5 inches. Considering that most standard fans hang with the blades about 15 inches from the ceiling, the horizontal distance 15 inches down from the ceiling over to the nearest point where the blades would touch would be 30 inches...which means you could install a fan nearly 60 inches diameter fan without using any additional downrod. Bottom line is, you must first know the standard distance the blades are from the ceiling, then consider the diameter of the fan. In most cases, you will not need to buy any additional downrod. If you have some specific fans in mind, email me a list and I will gladly figure it out for you. Otherwise, just give us a call...or look for fans that hang at least 14 to 15 inches from the ceiling with a blade span of 54" or less.





1028. General Question #4418 Posted: 3/10/2008 9:01:09 AM | View page where question was posted

QUESTION:
we have a vaulted ceiling that is 43deg's not 45deg's where can we located a mounting bracket or attachment for this applacation? the one i got at the hardware store was only good for 45 deg's

ANSWER:
I would not suggest that you attempt to use a generic piece of mounting hardware to try and install a fan on your ceiling. It is likely that it will not work with just any ceiling fan. The better brands that you see on our website have designed their own mounting hardware that in some cases allows you to install their fans up to 45 degrees and anywhere in between. Please give us a call so we can help you determine which fans have this option.





1029. General Question #4414 Posted: 3/9/2008 8:10:15 PM | View page where question was posted

QUESTION:
I have a Hampton Bay ceiling fan, bought about 2 years ago. The globe broke and we cant seem to find a new one that fits. The two numbers that we can find on the ceiling side of fan are 8187000 and 52DC10. Can you help me please. I am not getting too far with home depot, what a surprise.

Response: Please refer to questions about Hampton Bay ceiling fans




1030. General Question #4412 Posted: 3/9/2008 6:24:49 PM | View page where question was posted

QUESTION:
How to remove glass dome on Casa Blanca ceiling fan and replace lightbulb?

ANSWER:
Depends on the model. But, in general you would simply push up on the glass slightly while you turn it counter clockwise just as though you were going to unscrew it. It usually takes about a 1/4 turn.





1031. General Question #4411 Posted: 3/9/2008 4:30:51 PM | View page where question was posted

QUESTION:
HI!! I have a screen in porch--and I am trying to decide if I should get 2 fans ( 42 in or so) or 1 fan (52-60 in.)...I was looking at the fans w/ a 5 airflow rating and the Emerson K-55 motor. I am willing to spend around $250.00 or so for the right fan 9s)..Can you recommend some to look at? Also, would like a light fixture. The Montecarlo Cyclone -5cy60on looks very nice on your web site..Recommend other options? Thanks, Fred

ANSWER:
For starters, 2 smaller fans will always do better than 1 larger fan if there is room, providing you use fans with similar motors. We have too many fans for me to begin recommending via this forum, so please call us during our normal operational hours and we will gladly help you figure this out in a matter of minutes.





1032. General Question #4408 Posted: 3/9/2008 10:47:01 AM | View page where question was posted

QUESTION:
I need replacement blubs for my fan bought at Lowes and they don't carry them, so how doi find them? They are the frosted push in type.

ANSWER:
Try Home Depot, they have a better selection of bulbs.





1033. General Question #4403 Posted: 3/8/2008 6:31:12 PM | View page where question was posted

QUESTION:
I have a model 21182 Hunter Fan & wired it based on the receiver & fan wire color combos. The receiver has the following: white neutral, white common,red wire,grey wire,pink wire,Black w/ white stripe, black wire, yellow wire, white attenna wire. The Fan has a grey wire, pink, yellow, red, & black w/ with white stripe, & green wire. Ceiling feed has blk, white,bare wire. The wiring manual does not following the color combinations. I need help to wire it correctly. Currently it buzzes....

ANSWER:
I would suggest that you call 1-888-830-1326 so you can disuss this with a technician over the phone.





1034. General Question #4401 Posted: 3/8/2008 2:50:42 PM | View page where question was posted

QUESTION:
I am enclosing an 8 x 26 foot patio area that will have heat and AC. The ceilng has 3 can fixtures with spotlights spaced equidistant - 7 feet apart. The ceing is 8'. I want to install high-quality ceiling fans with: 1) wall-mounted controls; 2) dome-type light fixtures. What do you recommend?

ANSWER:
OK, you have some well stated parameters. However, we have too many options for me to begin a dialog in this forum regarding model recommendations. Please call us so we can handle your needs over the phone. It will take less than 5 minues...wherease this format will take numerous communications.





1035. General Question #4399 Posted: 3/8/2008 9:52:15 AM | View page where question was posted

QUESTION:
I just purchased a ceiling fan on clearance because the instructions are missing, Can you sebd me installation instruction for Pilot II 52/44 inch model #555610. Vendor # 445993 UPC 718212049129. My name is John Estep e mail address jestep@yahoo.com. Thank you

Response: Please refer to questions about Hampton Bay ceiling fans




1036. General Question #4398 Posted: 3/8/2008 9:35:34 AM | View page where question was posted

QUESTION:
I live in China and want to buy a chandelier to send it to the USA, it is 220V so I am wondering if I can convert it to a 110V to install it in my house in the USA, if so, what would I need to do?..Thanks a lot

ANSWER:
Sorry, we do not supply or have information regarding such a device or technique.





1037. General Question #4393 Posted: 3/7/2008 2:08:51 PM | View page where question was posted

QUESTION:
what about ceiling fans upstairs..since its so hot upstairs?

ANSWER:
Not sure what you are asking, but in the most general terms, ceiling fans will definately help cool you off upstairs during the summer and help bring the warm air downstairs during the winter.





1038. General Question #4392 Posted: 3/7/2008 12:39:57 PM | View page where question was posted

QUESTION:
I pulled the chain out of my classic original model #23856. What can I do to fix it? Thanks, B.

ANSWER:
You will need to replace the switch. Just call Hunter to order the part and they can help you get it installed. Call 1-888-830-1326





1039. General Question #4388 Posted: 3/6/2008 7:33:49 PM | View page where question was posted

QUESTION:
I need manufacturers specification for a Scandia woodburning stove.

ANSWER:
I am sorry, this is not a product that we carry so we do not have access to the specifications.





1040. General Question #4381 Posted: 3/5/2008 8:25:41 PM | View page where question was posted

QUESTION:
The blades on my kitchen fan are all drooping downwards. We weren't sure if we should bend the brackets upward to make the blades straight. No pressure was ever put on either the blades or the brackets. What would be the best remedy for this problem? The brackets don't seem to be very bendable. This fan is a 52" Huntington III model from Hampton Bay.

Response: Please refer to questions about Hampton Bay ceiling fans




1041. General Question #4380 Posted: 3/5/2008 8:20:42 PM | View page where question was posted

QUESTION:
I don't see a 'cart' on your website. How do I order - and can I buy from you (not a wholesaler)?

ANSWER:
We take all orders over the phone (1-800-201-1193). We have been operating online for over 11 years now this way and it has proven to be more equitable for both parties than depending on the limitations imposed by a shopping cart. It allows us to be more flexible and customize your order to fit your needs. It also allows us the oportunity to create personal relationships with our customers as well as beat any competitors price.





1042. General Question #4375 Posted: 3/4/2008 9:36:57 PM | View page where question was posted

QUESTION:
I need to find a Hampton Bay 5 blade ceiling fan Model#AC-436. It has wooden blades and an amber globe. I bought it at Home Depot in 2006. I need to buy another one to match an existing one.

Response: Please refer to questions about Hampton Bay ceiling fans




1043. General Question #4368 Posted: 3/4/2008 10:15:09 AM | View page where question was posted

QUESTION:
Need replacement blades 3 hole- measurements 1 1/4 and 2 inches- white color

ANSWER:
Sorry, we will need to know the brand and model of your fan in order to determine if we can supply replacement blades. Basically, it needs to be from on of the major brands we carry. Can you give me that info?





1044. General Question #4367 Posted: 3/4/2008 10:13:51 AM | View page where question was posted

QUESTION:
Need replacement blades 3 hole- measurements 1 1/4 and 2 inches- white color

ANSWER:
Sorry, we will need to know the make and model of the fan in order to determine if we have blades available. It will need to be one of tha major brands that we carry. Do you have that information?





1045. General Question #4364 Posted: 3/3/2008 9:56:00 PM | View page where question was posted

QUESTION:
FOR THE 60 INCH EASTRIDGE HAMPTON BAY IF THEY NEED MANUAL THEY CAN GO TO THIS URL AT HOME DEPOT AND GET IT http://www.homedepot.com/webapp/wcs/stores/servlet/ProductDisplay?storeId=10051&langId=-1&catalogId=10053&productId=100585595&N=10000003+501492+10401010

ANSWER:
Thank you for the link...





1046. General Question #4363 Posted: 3/3/2008 9:48:42 PM | View page where question was posted

QUESTION:
i have a fan with a hampton bay remote control model #UC7078T and when i first started using the remote i could dim the light from brightest to off... now it goes from brightest to just barely the brightest it can be, then jumps up to the brightest it can be. how to i reset my light/fan so that i can dim it all the way how i used to be able to. the fans number model number is: 52A4H4L. thank you in advance for your help on this.

Response: Please refer to questions about Hampton Bay ceiling fans




1047. General Question #4359 Posted: 3/3/2008 4:01:20 PM | View page where question was posted

QUESTION:
Fireplace that is a heater-gas

ANSWER:
We carry various gas fireplaces that are rated as heaters. Since you have not included any details about the application, I would ask that you please call us so we can discuss your needs.





1048. General Question #4356 Posted: 3/2/2008 7:19:09 PM | View page where question was posted

QUESTION:
I NEED A LIGHT GLOBE & light FOR A HARBOR BREEZE CEILING FAN, ITEM 18122 (52" Brushed Nickel Cefiro Fan

Response: Please refer to questions about Harbor Breeze ceiling fans




1049. General Question #4355 Posted: 3/2/2008 7:11:33 PM | View page where question was posted

QUESTION:
I AM LOOKING FOR A HARBOR BREEZE MOONGLOW CIELING FAN IN BRUSHED CHROME ,DOES THIS FAN COME IN THIS FINSH OR NOT

Response: Please refer to questions about Harbor Breeze ceiling fans




1050. General Question #4352 Posted: 3/2/2008 6:27:21 PM | View page where question was posted

QUESTION:
I just purchase a harbor breeze light exhust fan for the bathroom model# 80200. the m anual was in trhere possible send me the manual thank U

Response: Please refer to questions about Harbor Breeze ceiling fans




1051. General Question #4351 Posted: 3/2/2008 4:38:54 PM | View page where question was posted

QUESTION:
I boughjt a HamptonBay "SideWinder model fan that has the remote ctrl. included but no in structions for wiring to a 3-way switch circuit. Thx. troscoe13@yahoo.com

Response: Please refer to questions about Hampton Bay ceiling fans




1052. General Question #4349 Posted: 3/1/2008 11:42:19 PM | View page where question was posted

QUESTION:
I was at lowes and say a Harbor Breeze fan with two different fans from one ceiling attachment. What would this type of fan be called? Is it as effective at moving air as a 56 or 60 inch fan?

ANSWER:
We call them dual head ceiling fans. I am familiar with the model you are referring to from Lowes, and I would not recommend it if you are interested in good performance and durability. Take a look at the dual head fans we carry. All of them are superior quality and will move lots of air.

Dual Head Rotional Ceiling Fans





1053. General Question #4346 Posted: 3/1/2008 7:21:31 PM | View page where question was posted

QUESTION:
I purchased the Hampton Bay, 52" Garrison Gun Metal Finish ceiling fan and cannot find the installation manual. Where can I get another copy? Or, where can I find a copy of the instructions on the internet?

Response: Please refer to questions about Hampton Bay ceiling fans




1054. General Question #4345 Posted: 3/1/2008 7:18:11 PM | View page where question was posted

QUESTION:
I can't find my installation instructions for the Garrison Gun Metal Finish; Model AC438GM, how can I get a copy of the instructions?

Response: Please refer to questions about Hampton Bay ceiling fans




1055. General Question #4343 Posted: 3/1/2008 6:45:01 PM | View page where question was posted

QUESTION:
I need a replacement frosted globe for a HarborBreeze Armitage item number 20776. Where can I get one?

Response: Please refer to questions about Harbor Breeze ceiling fans




1056. General Question #4342 Posted: 3/1/2008 5:40:11 PM | View page where question was posted

QUESTION:
We have a Hunter ceiling fan, and would like to put a light kit on it. Are Harbour Breeze light kits compatible with Hunter?

ANSWER:
Generally they are not, but that may depend on the model of your Hunter fan. I would simply suggest that you give us a call so we can help you select a fixture that will work.





1057. General Question #4340 Posted: 3/1/2008 11:50:15 AM | View page where question was posted

QUESTION:
i have a fireplace that was once and natural fireplace and has been converted to gas how do i make my fire place a natural and gas fireplace

ANSWER:
Your question is not quite clear. If you are asking how you can burn gas one day and real wood the next day...then the answer is there is not an easy sollution. Most gas logs are designed with a burner that is not designed to have wood burned over it because the connections are done with a bendable tube that cannot withstand the heat generated by direct contact with hot coals. Furthermore, if the gas log system has a safety pilot (which is normally recommended and sometimes required), then a wood fire would destroy it. So, in order to burn wood in a fireplace that has a gas log installed, you would need to disconnect and remove the entire gas log set...which is not very convenient. Our suggestion is to commit to either burning real wood or gas logs.





1058. General Question #4338 Posted: 2/29/2008 11:21:32 PM | View page where question was posted

QUESTION:
aloha breeze ceiling fan globe replacement

ANSWER:
Aloha Breese fans are sold at mass merchants like Wal-Mart and the like. Ulike the brands that we carry, they generally do not carry or offer any means of aquiring replacement parts.





1059. General Question #4335 Posted: 2/29/2008 12:46:38 AM | View page where question was posted

QUESTION:
Does the Paradox 5lt Chand come in a bronze or dark finish? ML- 1425-84

ANSWER:
No, this particular family is only available in brushed nickel as shown on our site.





1060. General Question #4334 Posted: 2/28/2008 10:40:17 PM | View page where question was posted

QUESTION:
looking for a fan remote part #AG637-RU. Fan name andover rustic

ANSWER:
I believe your fan was manufactured in China by a company called Air Cool, which is a mass producer of low end ceiling fans normally sold at places like Home Depot or Lowes. I do not believe you will be able to find replacement parts for such a fan...at least I can assure you that we cannot supply them. I would suggest returning to the place where you purchased the fan.





1061. General Question #4330 Posted: 2/28/2008 1:02:27 PM | View page where question was posted

QUESTION:
What is the correct placement for sconces at a fireplace in a family room? Thank you so much! Kitty =^..^=

ANSWER:
Depends on the fireplace and room setting. Can you email me a picture?





1062. General Question #4328 Posted: 2/28/2008 11:29:40 AM | View page where question was posted

QUESTION:
I have the same fan in 2 different rooms. Why would one fan operate at a higher speed than the other when both are set at the same speed?

ANSWER:
Without knowing what brand and model you are talking about, I cannot really answer your question. This is not a problem that has been reported with any of the brands that we carry aside from the improper installation of a remote control or something. However, if you purchased the fan from one of the home centers or department stores, these issues are not uncommon. If they are pull chain fans that have been converted to remote controls, then it is possible that the pull chain switches are in different positions. The pull chains should be in the high speed setting if this is the case.





1063. General Question #4321 Posted: 2/27/2008 8:10:42 AM | View page where question was posted

QUESTION:
I would like to buy a 52" paradiso fan. It comes with a light. I would like to eliminate the light fixture. Can I buy a plate to cover the opening when I remove the light fixture?

Response: Please refer to questions about Harbor Breeze ceiling fans




1064. General Question #4318 Posted: 2/26/2008 6:56:32 PM | View page where question was posted

QUESTION:
I have a beautiful hunter fan in my daughters bedroom, but it just seems to come down too low into the room. Is there an accepted way to raise the fan, like a recess in the ceiling or a ceiling dome? Even a couple of inches would make a big difference, but I'm wondering what clearance the blades need from the ceiling if I do so.

ANSWER:
There is no acceptable way to actually recess the fan into the ceiling. However, many Hunter fans do offer a method of installing the fan without a downrod...such that the canopy of the fan attaches directly to the body of the fan. Without knowing which Hunter model you own, I cannot tell whether yours has that option. Do you know what model number it is? If not, the model number is located on the top of motor housing. Let me know...or email me a picture and I will see if there is a way to make it closer to the ceiling.





1065. General Question #4311 Posted: 2/26/2008 2:17:42 PM | View page where question was posted

QUESTION:
What is the best ceiling fan to buy?

ANSWER:
From a performance and durability standpoint, any fan on our site with an airflow rating of 5 is the best. However, what is best for one application may not be best for another, so all factors need to be considered such as room size, ceiling height, style, finish...as well as budget. I would suggest you simply give us a call to discuss your particular needs. For more information regarding which fans are best, visit this page:

Which ceiling fans are the best?





1066. General Question #4308 Posted: 2/26/2008 8:49:17 AM | View page where question was posted

QUESTION:
CONTINENTAL HUNTER FAN -

ANSWER:
Can you please be more specific regarding your question.





1067. General Question #4305 Posted: 2/25/2008 5:45:01 PM | View page where question was posted

QUESTION:
I need a gas log lighter key that's longer than 9"...preferably about 12" in chrome do you have one? The one I have now doesn't fit with the base moulding...it's a Blue Flame from Canterbury Enterprises. thanks! Jeanne

ANSWER:
Unfortunately, we no longer offer custom made fireplace keys and do not have any that are as long as you need.





1068. General Question #4302 Posted: 2/24/2008 3:24:18 PM | View page where question was posted

QUESTION:
Hello there. Whilst redecorating the tradesman broke the lamp shade in our ceiling fan and light. I have tried to find the model using all the info I have but cannot find what brand it is as there is no brand name externally on the fan assembly or the remote control. the details I have are these: E133787 MODEL AC-4054-5, No EZ0004478, LISTED FAN 53FS Pat No. Des.380.539. Do you think you could help me in seeing what brand I have so I can replace the broken part. Regards Michael McLaughlin

ANSWER:
I am assuming that the label where you found the information you listed was located on the top of the motor housing of your fan. If this is the case, and there is no brand name listed on the label, then it is a generic fan with no specific brand. Fans like these are typically mass produced in China or Taiwan and then sold at hardware stores and some department stores. They are generally very cheap and low quality products, so no major brand would want to attribute their name to the product. Odds of finding a replacement are slim to none. We certainly have no way of finding it for you. All of the major brands of fans will have their name on the fan label. It is a slim shot, but iIf you email me a picture of your fan, I can at least determine if the fixture uses something generic that is common to other brands...otherwise, you will likely need to replace the fan or live with it in its current state.





1069. General Question #4300 Posted: 2/24/2008 2:53:21 PM | View page where question was posted

QUESTION:
purchased a hampton bay - ponte vecchio -AC434. the promised remote was not in the box. no luck getting Home Depot to help. where can i get one???? the user guide does not even list the part numbers for the items. Thank you

Response: Please refer to questions about Hampton Bay ceiling fans




1070. General Question #4296 Posted: 2/24/2008 6:51:27 AM | View page where question was posted

QUESTION:
My remote broke for my Hampton Bay ceiling fan. Where can I get another remote?

Response: Please refer to questions about Hampton Bay ceiling fans




1071. General Question #4295 Posted: 2/23/2008 9:49:12 PM | View page where question was posted

QUESTION:
do you dropship?

ANSWER:
Absolutely...we would have a hard time doing business online any other way. What are you considering having shipped?





1072. General Question #4294 Posted: 2/23/2008 6:51:10 PM | View page where question was posted

QUESTION:
I'm looking at puchasing a Casablanca Brescia, can you use a control manufactured by Lutron called the Maestro (Fan/Light Control)? There needs to be place in the fan or canopy to place a receiver. Thanks

ANSWER:
Unfortunately you cannot. The Casablanca Brescia comes with its own sophisticated computerized control system that will not work with a Lutron control.





1073. General Question #4288 Posted: 2/22/2008 2:16:41 PM | View page where question was posted

QUESTION:
i need the wiring diagrahm for replacement 3 speed switch, the fan has transformer no. C61 E185116. harbor breeze switch is model L493. thanks

Response: Please refer to questions about Harbor Breeze ceiling fans




1074. General Question #4282 Posted: 2/21/2008 7:52:30 PM | View page where question was posted

QUESTION:
I have a harbor breeze ceiling fan and suddenly it has switched to a clockwise direction and I want it to go counter closc wise. How do I change it back?

Response: Please refer to questions about Harbor Breeze ceiling fans




1075. General Question #4276 Posted: 2/20/2008 9:00:14 AM | View page where question was posted

QUESTION:
I am looking for plastic overhead light covers, 13 by 47 by 1.75. Do you carry them? They are for a nursing home kitchen. Thanks.

ANSWER:
Sorry, we do not carry generic plastic overhead covers. However, some home centers do carry them.





1076. General Question #4273 Posted: 2/19/2008 2:10:09 PM | View page where question was posted

QUESTION:
gas fireplaces that use a 2" pvc exhaust

ANSWER:
I am not aware of any gas fireplace that uses such a small vent. The smalles I have seen is 4", and the ones that use that size produce a very unrealistic flame.





1077. General Question #4270 Posted: 2/19/2008 12:18:03 PM | View page where question was posted

QUESTION:
dO YOU HAVE A CATALOG

ANSWER:
Sorry, we do not have a catalog other than our website. We carry over 36,000 items from nearly 50 brands...so it is quite impossible to put them into a catalog. Please call us and we will gladly help you narrow down your choices quickly over the phone...it is what we do all day long around here.





1078. General Question #4269 Posted: 2/19/2008 8:30:07 AM | View page where question was posted

QUESTION:
I have Hampton Bay Fan 082392372255 Chrome with blue neon, purchased 12-05. The neon is now flickering off & on. Obviously, the fan is junk & home Depot is no help. I am halfway handy & can work on it with a little direction. Thanks! PS Am I looking for a bad transformer or a loose connection & what's the easiest way to get at it w/o taking down the fan?

Response: Please refer to questions about Hampton Bay ceiling fans




1079. General Question #4268 Posted: 2/18/2008 11:37:53 PM | View page where question was posted

QUESTION:
I am so bummed. Tonite the puppies shattered the shade of our 25 YO 28" Abigail Adams Quoizel. Base is OK, I am not. Is there any way (don't laugh at me) to purchase a replacement? Please note: I'm a real Hansen, appreciate your help :-) Kathy H.

ANSWER:
It may be possible, providing the lamp you own is still in production (hhmmm). So, I will need to know the model number (which may be stamped underneath the base of the lamp). If you cannot locate the model number, try emailing me a picture of the lamp and I will see what I can do.





1080. General Question #4262 Posted: 2/18/2008 3:24:19 AM | View page where question was posted

QUESTION:
I purchased a ceiling fan in USA which works on 110 V My question is can i use it in India where 220 V, 50 Hz is available

ANSWER:
Ceiling fans that are designed for 110V electricity will not work with 220volt power. The only alternative is to find a way to convert your electricity to 110 volt.





1081. General Question #4256 Posted: 2/17/2008 4:50:21 PM | View page where question was posted

QUESTION:
I am looking for a Hampton Bay fan for replacement. Model # AC552-GG. It is either brushed nickel or chrome and has natural oak blades. 52". It's production date is 2003. Can I still buy one of these, or what is the replacement model #? Does it look the same (ie. same blade fixtures)?

Response: Please refer to questions about Hampton Bay ceiling fans




1082. General Question #4252 Posted: 2/17/2008 10:46:55 AM | View page where question was posted

QUESTION:
I have a ceiling fan Model AC-374 and do not have the manual. I am trying to replace the light bulb un the upper tier, How can I do that? (hampton bay ceiling fan)

Response: Please refer to questions about Hampton Bay ceiling fans




1083. General Question #4250 Posted: 2/17/2008 7:58:40 AM | View page where question was posted

QUESTION:
Is there an adapter available to convert a semi-flush ceiling fixture into a fanlight?

ANSWER:
No there is not.





1084. General Question #4248 Posted: 2/16/2008 6:52:06 PM | View page where question was posted

QUESTION:
need to purchase a hand held craftmade t c s fan/light remote control model # 7066tx.

ANSWER:
Please give us a call and we will be glad to help you.





1085. General Question #4246 Posted: 2/16/2008 4:05:54 PM | View page where question was posted

QUESTION:
i need help installing a 3 speed switch

ANSWER:
We will need to know the brand and model of the fan. If it is a brand we carry, we can help you...otherwise, we may not have access to the proper information since there are many ways that these switches get wired. What brand and model is your fan and where did you purchase it? Also, do you already have the proper switch?





1086. General Question #4241 Posted: 2/15/2008 11:43:33 PM | View page where question was posted

QUESTION:
how can you reset the fan or the remote?

ANSWER:
Well, without knowing the brand and model of the fan you are referring to as well as the type of remote control (being one that came with the fan or was added on), I cannot answer your question. Can you please give me the above information?





1087. General Question #4234 Posted: 2/15/2008 12:14:16 PM | View page where question was posted

QUESTION:
We purchased an Aloha Breeze ceiling fan at WalMart to put into our sons nursery. Problem being that once we had it installed, it seems to be very loud. Granted we only paid $30 for it, but it is too loud for us to leave in the nursery as it will keep our son awake. Is this happening because it is a cheap make or is there something wrong with the motor that we should persist a little more with their poor customer service line?? Thanks. Kim

ANSWER:
Simply stated, it is because the fan is cheap. If you read our fan FAQ page, you will get a detailed explanation. Bottom line is pretty much all of the Aloha Breeze fans are made as cheaply as possible. Consider this...the one part that helps reduce motor hum most considereably is a triple capacitor. These cost about $20.00. So, if they simply used that component rather than a single capacitor, the price of the fan would jump from $30.00 to almost $50.00. Now WalMart wouldn't want you to pay an extra $20.00 more just so the fan doesn't hum would they? No. And that is just the beginning. The motor, decorative motor housing, and blades all work together to create a well balanced wobble-free and noise-free fan. A good set of fan blades costs about $50.00 alone, and a good quality ceiling fan motor costs between $50 to $150 depending on the amount of air movment it provides. (that's just for the motor that is hidden inside the fan casing). A die cast zinc motor housing costs anywhere from $50.00 to $200.00 depending on the amount of detail (compared to your stamped sheet metal motor housing which costs about $2.00). So if you do the math, a decent quality fan that will run quiet without wobbling will cost you at least $150.00...and one that will actually move a decent amount of air will cost more like $250.00. This is why you will find that many of the fans we carry are well over $200.00...some of them are over $500.00.





1088. General Question #4222 Posted: 2/13/2008 9:58:45 AM | View page where question was posted

QUESTION:
I would like to convert my 3 light fixture to 4 lights..the kit at Lowe's won't convert easily. My hub has a reverse switch & a pull chain, the conversion kit won,t match. Is there a special brass plate made to accomadate?

ANSWER:
Well, it sounds like the 3 light kit you have on your fan is actually part of the bottom of the fan, so you cannot replace it. This is typical for the cheaper fans sold at home centers. Basically, what you see is what you get. The 4 light fixtures you see at Lowes are not designed for fans like yours.





1089. General Question #4221 Posted: 2/13/2008 6:01:19 AM | View page where question was posted

QUESTION:
I'm needing a replacement light kit for the Casablanca Delta II. Is something for that model still available?

ANSWER:
Certainly. Just look at all of the lights that are currently available for the G model Panama fans. Not knowing what finish your Delta fan is, here is a link that has all of the Panama G model fans. Find the finish you have and then click on that model to find the light fixture options...or just give us a call.

Here is the link: Casablanca Panama Ceiling Fans





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