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Question #8710 - Posted: 9/6/2010 11:33:17 AM
Ceiling Fans Question
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I purchased a Carrrera grande ceiling fan (order # S0211894) on 9-4-10. The horseshoereceiver was defective and I contacted Valerie @ Customer Service. She informed me that a new receiver would be shipped directly to me immediately. My thanks for a swift resolution to my problem. The receiver was shipped and within ten days the fan was up and working. Kudos to Valerie for implimenting such a quick resolution in such a pleasant manner. She is an excellent representative of your company.
Answer: Sorry to hear you had problems with the receiver unit for your Emerson Carrera Grande ceiling fan, and thank you for telling us about your experience. Our appreciation goes out to Valerie as well.


Question #8709 - Posted: 9/4/2010 10:24:33 AM
Ceiling Fans Question - Craftmade Solo Model SO52W

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Looking for a set of replacement blades for a Craftmade Solo Ceiling Fan (Model #s052) Is this a part that I can order?
Answer: Here is a link to where they can be found on our website. Although the pictures show the blades with standard tips, they are in fact the Solo blades. The pictures are just to show color: Replacement Blades for Craftmade Solo Ceiling Fans


Question #8708 - Posted: 9/4/2010 12:48:20 AM
Ceiling Fans Question
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I'm considering a ceiling fan for my outdoor patio cover, however I'd like to get one that I can use a remote with. My concern is that I haven't been able to get any information on whether you can use a receiver in a wet fan setup. I know you would want to keep the remote out of the rain, but the receive seems to be the weak link. Any suggestions aside from just avoiding a remote completely? Thanks!
Answer: If the fan does not already include a receiver, then adding a universal type of remote transmitter and receiver is likely not a good idea...and will certainly not be warranted. The outdoor ceiling fans below actually come with a built-in receiver unit and are great options if you want a remote controlled outdoor ceiling fan.
The Minka Aire Concept I Wet and Minka Aire Concept II Wet are outdoor ceiling fans come with a wall control that has a receiver. You can add an optional remote control transmitter that replaces the wall control or works in conjunction with it. These are our best selling outdoor ceiling fans ever and come in white, brushed nickel and oil rubbed bronze.
The Emerson Curva Sky is quite similar to the Minka Aire Concept fans, but it is a remote controlled outdoor ceiling fan, so it comes with a remote transmitter and receiver.


Question #8707 - Posted: 9/1/2010 1:18:00 PM
Ceiling Fans Question - Casablanca Panama 6 Speed Model 6645A

View Panama 6 Speed model 6645A
This page as well as others for the Panama says that it comes with a Flushmount Adapter. Is this true?
Answer: Our mistake, the Casablanca Panama ceiling fans can be flush mounted, but the adapter (model LCA) is sold separately. You can add the adapter to your ceiling fan by clicking on the "Other Stuff" button beneath the fan picture at the top of the product detail page.


Question #8706 - Posted: 8/31/2010 6:08:40 PM
Ceiling Fans Question - Minka Aire Concept II 44 Model F518-BN

View Concept II 44 model F518-BN
Can this fan (Minka Aire Concept II 44 Ceiling Fan Model F518-BN) work with both the remote that ships with the fan and a wall switch? I want to use my existing double wall switch (1 controls the light and the ohter controls the fan). With this fan I would like to use one switch to control the light and the other to control the fan (3 speeds plus on and off). If so, I assume I can use a regular on and off switch for the light.....can you recommned a seperate switch for the fan control.
Answer: The Minka Aire Concept ceiling fans are remote controlled fans, therefore they have a receiver unit inside the fan that controls the electricity between the fan motor and the lights. You cannot use the type of wall controls that you have to operate the fan. Minka does make an optional wall control model WC212 that will communicate with the built-in receiver, so you can use it in conjunction with the remote control or by itself. This specialized control operates using radio frequency just like the hand held transmitter does and it fits into a single gang box and uses a single hot wire. So if you want to use the wall control in your setup, you would cap off the wires in one of your existing wall switches and install the Minka WC212 in place of the other.


Question #8705 - Posted: 8/31/2010 5:59:13 PM
Ceiling Fans Question
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I want a 70inch Hunter Grand Vista Ceiling fan
Answer: The Hunter Grand Vista is not a Hunter ceiling fan that we sell or recommend. It is not part of the normal line of Hunter ceiling fans, and I am fairly certain that it is sold only by Lowes, who imports them directly from China once a year.
I suggest you consider the Hunter Stockbridge Ceiling Fan Model 23963, which is almost identical in style to the Grand Vista and is part of the normal line of Hunter ceiling fan products. This means it is more readily available and less likely to have replacement parts discontinued, making it better choice over the long run.


Question #8704 - Posted: 8/31/2010 5:33:48 PM
Ceiling Fans Question - Casablanca Panama Halo Model 66H44F

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Does the handheld remote control include the receiver module to be installed in the fan base?
Answer: The W-52 remote control option from Casablanca does include a remote receiver module that is installed in the ceiling fan canopy, so you do not need to purchase the module separately


Question #8703 - Posted: 8/31/2010 5:28:03 PM
Ceiling Fans Question
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I have vaulted cielings looking for a high speed air flow fan what is the best fan for the price today that moves the most air thanks looking for something in dark wood.
Answer: By default, our Ceiling Fan Search Results are sorted by Highest Quality and Highest CFM, which will automatically show you the ceiling fans we recommend the most. You can then narrow your search by selecting from various other options on the left side of the page including price ranges. The fan I recommend the most is the first fan that comes up in our search, which is the Casablanca Atria that sells for over $600.00. The Atria is the best of the best and is worth every penny because of the amount of air it moves and how steady and quiet it performs. A powerful fan that runs steady without wobbling is particularly important for high vaulted ceilings where a long downrod is necessary. Actually, any of the top 30 fans that show up automatically in our search will be great, so just compare the price - vs - the CFM rating to find the fan that suits you best. If you give us a call us we can help you narrow down your choices quickly and offer more specific recommendations based on your input during our conversation.


Question #8702 - Posted: 8/31/2010 5:07:41 PM
Ceiling Fans Question - Tommy Bahama Paradise Key Model TB-TB301MAB

View Paradise Key model TB-TB301MAB
Are the Tommy Bahama Fans availble for a voltage of 230V ? Do you deliver to Germany? Thank you!
Answer: Tommy Bahama does not make any of their ceiling fans for any voltage other than 120, so they are not available for export to Germany.


Question #8700 - Posted: 8/29/2010 9:10:37 PM
Ceiling Fans Question
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What light kits do you have available for the Hunter fan I have in my shopping cart?
Answer: Unfortunately, I cannot determine what items are in your shopping cart using this forum. Please either give us a call, or let us know which Hunter ceiling fan you are referring to.


Question #8699 - Posted: 8/29/2010 9:09:02 PM
Ceiling Fans Question
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Our electrician has installed the fan. He says the receiver does not work. How can we get another one? Model UC7067RC
Answer: We need to know the brand and model number of your ceiling fan to be of any help. If it is one of the brands that we carry, we should be able to get the parts you need.


Question #8698 - Posted: 8/29/2010 9:07:47 PM
Ceiling Fans Question - Modern Fan Pharos Model PHAMN

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I will be controlling Modern Fan Co #PHA52NKINNC with exiting seperate wall switches for fan and light (fan speed control and dimmer) and wanted to verify that the fan itself has 3 wire control for fan and light. It looks like the ordering nomenclature would include at the end of the part number 002 rather than NC? Just wanted to be sure that the fan would ship with 3 wire. Thanks for your help,
Answer: The Modern Fan Company Pharos ceiling fan does in fact come with 3 wires, so it will work with a setup as you have described where there are 2 separate switches on the wall...one to control the fan speeds and one for the light. If you order the fan just as is on our site, it will come to you ready to install in that manner. No controls are included with the fan, so you will not need to add any controls in your case since you already have them.


Question #8697 - Posted: 8/29/2010 9:04:54 PM
Ceiling Fans Question
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I am looking for an damp-rated fan which has a 52" span, can take a 36" extender pole, has a remote control, and a light kit capability. If possible I would like to be able to dim the light. This fan will be used on a screened porch. Which of your fans do you recommend?
Answer: I would highly recommend The Minka Aire Concept I Wet Rated Outdoor Ceiling Fan. This highly functional ceiling fan comes a light fixture and a built-in wall control, but you can purchase an optional remote control. The optional remote control will give you 3 speeds in forward and reverse and a full range light dimmer. You can purchase a 3 foot downrod separately as well. It has been our top selling outdoor ceiling fan for the last several years.


Question #8695 - Posted: 8/29/2010 6:29:39 PM
Ceiling Fans Question
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What remote control unit would you recommend for the Hunter Sea Wind fan? Using it on a lanai...cannto wire in direct on off switch, only straight AC. Your site and proces are great...will probably order from you.
Answer: The Hunter Remote Control Model 27185 is the only remote control that is compatible with the Hunter Sea Wind ceiling fans. Keep in mind that the remote transmitter is not designed for damp or wet locations (no ceiling fan remotes are), so be sure to keep it indoors when not in use. Also, if your Lanai is not completely covered, the Hunter Sea Wind fans are not rated for Wet locations, so keep that in mind.
Regardless, I would suggest you consider The Minka Aire Concept II Wet, which is our top selling outdoor ceiling fan and is perfect for a Lanai. It is a much better fan and and can handle both damp and wet locations as well as higher winds. It is a much more powerful ceiling fan and moves more than twice as much air as the Hunter Sea Wind, while using less electricity...so it is quite a bit more efficient as well. The Hunter Sea Wind only generates 2813 CFM, which is not enough to keep bugs away, muchless cool you off unless you are directly beneath it. The Minka Aire Concept II generates 5700 CFM (203% more airflow). The Concept fans come with a wall control, but you can purchase an optional remote control to use instead.


Question #8694 - Posted: 8/29/2010 6:19:56 PM
Ceiling Fans Question
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i looking for 24 inch celing fah wlights
Answer: Try the Monte Carlo Micro 24" Ceiling Fan, it comes without lights, but you can add a light fixture. Give us a call and we will be happy to help you choose.

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