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Gas Log Questions and Answers
Everything you need to know about Gas Logs!

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Introduction to Gas Logs

The first thing that you need to know about Gas Logs is that there are a lot of questions that need to be answered before you can even begin searching for the right logs. Questions such as; "do you want vented or ventless logs". "Are you burning natural gas or propane". "Do you want a remote control". "Do you want your remote control to turn the logs on and off or to adjust the flame...or to have a thermostat?". "What type of fireplace do you have...masonry, prefabricated, ventless?". "How wide is the fireplace in the middle?". "How deep is the fireplace?". "Are there any building codes you need to be aware of?". "Are the gas logs you've seen online even legal in your city?". "Do you care?"..."Are you having a nice day?" and on and on...we hope you get the point.

All of these questions need to be answered in order for you to purchase the right gas logs for your fireplace. So we prefer to take orders for gas logs over the phone. This gives you the opportunity to talk to one of our gas log experts who will know what questions to ask you so that you can be sure the logs you buy from us will not only be safe and legal for your home, they will look fantastic and perform beyond your expectations..

We have put together some answers to common questions on this page to help you do some initial research, but since a lot of this may or may not pertain to your specific needs, we strongly encourage you to call and talk to our gas log experts who will put it all into perspective and make choosing your gas logs easy!

Talk To a Gas Log Expert: 1-800-201-1193

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How does burning gas logs compare to burning real wood?

With all the talk about skyrocketing fuel costs, it still makes sense to burn R. H. Peterson Gas Logs.

Here are the results from a recent survey performed in October 2005. The comparison uses a range of 55,000 to 85,000 btu's per hour consumption of natural gas burning a Peterson Gas burner system. The wood cost was calculated using seasoned firewood at the rate of 18-23 lbs per hour. Figures were supplied by local Gas Utility Companies using October 2005 heating rates and local firewood distributors.

Summary: R. H. Peterson gas log burner systems provide instant on/off heat and cost less to use per hour than firewood. With normal fireplace usage this amounts to hundreds of dollars in savings over the winter.

National Survey of Fireplace Fuel Costs
R. H. Peterson Real Fyre and Hallmark Gas Logs vs. Seasoned Firewood

City Ave. Cost of Natural Gas per Therm (100,000 BTUs) Ave. Hourly Cost of Burning Gas Logs Average Cost of Wood per Hour Average Savings when Burning Peterson Gas Logs
Birmingham, AL $1.84 $1.29 $1.94 34%
Chicago, Il $1.2 $0.84 $2.64 68%
Dallas, TX $1.40 $0.95 $1.54 36%
Denver, CO $0.98 $0.69 $1.17 41%
Houston, TX $1.33 $0.93 $1.28 27%
Kansas City, MO $0.92 $0.64 $1.29 51%
Los Angeles, CA $1.39 $0.97 $1.34 28%
Las Vegas, NV $0.75 $0.53 $1.24 57%
Minneapolis, MN $1.22 $0.85 $1.29 34%
Nashville, TN $1.47 $1.03 $1.37 25%
Philadelphia, PA $1.40 $0.98 $1.29 24%
Phoenix, AZ $1.09 $0.76 $1.63 53%
San Francisco, CA $1.79 $1.25 $2.28 45%
Salt Lake City, UT $1.28 $0.90 $1.45 38%
Seattle, WA $1.12 $0.78 $1.48 47%

Other reasons to choose R. H. Peterson Gas Logs:

  1. The convenience of having instant and efficient, cozy heat with the ability to safely turn off your fire when you go to bed or leave the house. No sparks, smoldering embers or creosote build-up eliminates dangerous chimney fires.
  2. Gas logs end the buying, storing and hauling of firewood, and best of all, no messy clean up of ashes. No chimney cleaning, bugs or termites, either.
  3. Burning Peterson Gas Logs is a healthful option. They produce 35-40% fewer emissions than firewood and emit no particulate matter that harms the environment. Gas logs have proven to be environmentally friendly, keeping our air cleaner, while protecting our forests. An added bonus, cleaner air can mean allergies and asthmatic conditions aggravated by wood fires are eliminated when burning gas logs.

These are just a handful of reasons why it makes more sense - and costs fewer cents - to burn Real-Fyre Gas Logs from RH Peterson Company!

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What type of fireplace is required for me to install my gas logs?

Vented Gas Logs Require a Wood Burning Fireplace, Ventless (or Vent Free) Gas Logs can be installed in either a wood burning fireplace, or a ventless fireplace that is rated for aftermarket ventless logs:

Masonry Fireplaces: A typical masonry fireplace will have a chimney that is built from bricks that is lined with an oval shaped flue liner. If your damper is a wide rectangular piece that opens and closes with a lever and your fireplace is capable of burning wood, then you have a masonry woodburning fireplace that is designed to use either vented or ventless gas logs. If you purchase vented logs, you must burn the logs with the damper open.

Prefabricated Woodburing Fireplaces: A Prefabricated (or zero clearance) wood burning fireplace is a metal box that is lined with refractory panels and has a round metal chimney anywhere from 8" to 15" in diameter. The metal box and pipe are built-in to the home with 2x4 construction and the chimney outside the house is usually covered with stucco, siding, or sometimes brick veneer. If you have a round damper that is 8" in diameter or larger and your fireplace is capable of burning wood, then you have a prefabricated woodburning fireplace that is designed to use either vented or ventless gas logs.  If you purchase vented logs, you must burn the logs with the damper open.

Ventless Fireplaces: Ventless (or Vent Free) fireplaces are similar to prefabricated wood burning fireplaces except that there is no chimney at all. Some ventless fireplaces come with factory installed gas logs and burner systems which cannot be removed or replaced without causing serious safety issues. Others are simply a black metal box that is designed to accommodate an aftermarket ventless gas log. If you have the latter type, then you can use any of the ventless logs on our site. Important Note: You cannot install vented logs in a ventless fireplace!

Vented Gas Fireplaces: Vented Gas Fireplaces are built-in to your home just like real wood burning fireplaces, except that the flue that is a much smaller (usually 4" to 8" in diameter) and cannot handle the heat produced by burning real wood. All gas fireplaces will come with factory installed gas logs that cannot be modified or changed in any way. If you do not like the way your gas fireplace burns, you will need to replace the entire fireplace. Important Note: You cannot install any of the gas logs on our web site in this type of vented gas fireplace. Doing so creates an extreme safety hazard.

Direct Gas Fireplaces: Direct Vent Gas Fireplaces are like vented gas fireplaces, except that the flue that is may be vented directly out the back. All direct ventgas fireplaces will come with factory installed gas logs that cannot be modified or changed in any way. If you do not like the way your gas fireplace burns, you will need to replace the entire fireplace. Important Note: You cannot install any of the gas logs on our web site in this type of vented gas fireplace. Doing so creates an extreme safety hazard.

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Vented - VS Ventless...which one is better?

Basic Overview

Vented Gas Logs Require a Fully Functional Wood Burning Fireplace, Ventless (or Vent Free) Gas Logs can be installed in either a wood burning fireplace, or a ventless fireplace that is rated for aftermarket ventless logs. Ventless gas logs will produce more heat, while vented gas logs will look much more realistic. Read the Pros and Cons of each below:


Vented Gas Logs:

"Fully Vented" gas logs and must be burned in a fireplace that is capable of burning real wood and must be burned with the damper open. The reason for this is that they do not burn the gas cleanly and create exhaust that is very similar to burning a real wood fire. This exhaust needs to be able to go up the chimney. The real beauty of vented gas logs is that they produce substantially more yellow flame than ventless logs which makes them look far more realistic. The downside is that most of the heat goes right up the chimney.

However, In most cases, you can offset this heat loss by slightly closing the damper...but you must be careful that the exhaust from your logs is not coming into the room because, just like burning real wood, it contains Carbon Monoxide. A good way to test this is to turn on your gas logs with the damper slightly closed. Hold a lighter or candle in front of the fireplace opening near the top. If the flame from the lighter (candle) is being drawn in toward the fireplace, then you are OK. If the flame is standing still or pushed out toward the room, then your fireplace is not drafting enough and you must open the damper more.

Positive Features of Vented Gas Logs:

  1. Extremely realistic flame pattern that looks like a wood fire.
  2. Flame is much taller than ventless logs
  3. Flame dances and wraps around logs like real wood.
  4. Does not require a CO2 detector
  5. Since the damper is open, most of the smell will go up the chimney

Negative Features of Vented Gas Logs:

Do's and Dont's for Vented Gas Logs
(Additional information you should read before buying Ventless Gas Logs)

  1. Less heat than ventless logs (probably won't heat your room)
  2. Uses slightly more gas than ventless logs

Check out some Vented Gas Log Installation Manuals Here before you purchase.


Ventless Gas Logs:

Ventless gas logs (often referred to as "Vent Free" gas logs) have specially designed burners that burn the gas cleanly and produce almost no exhaust...somewhat like the way a gas range in a kitchen works. Since there is little or no exhaust, they can be burned with the damper closed.

The beauty of this type of system is that 99.9% of the heat produced by the gas logs goes into the room, so they produce substantially more heat than their vented counter-parts. However, there are many negative features commonly associated with ventless logs that you must be aware of before you decide to purchase them:

Positive Features of Ventless Gas Logs:

  1. Much better heat output than vented gas logs
  2. Less pollution
  3. Slightly less gas consumption

Negative Features of Ventless Gas Logs:

Do's and Dont's for Ventless Gas Logs
(Additional information you should read before buying Ventless Gas Logs)

  1. Since the byproduct of burning gas cleanly is water, ventless logs will introduce excess moisture into your home which can result in mold or mildew.
  2. You must be careful not to burn your ventless logs for extended periods of time with windows closed, otherwise they will deplete the oxygen in your home.
  3. If you burn your ventless logs for more than an hour or so, you must crack open a window to allow air into your home to replace the oxygen burned by the ventless logs. This will introduce cold air into the room and offset some of the heating benefits that ventless logs claim to have.
  4. Ventless logs produce an odor that many people equate to the smell of burning kerosene. So if you have a sensitive nose, you may not be able to handle the smell and will be greatly dissatisfied with ventless logs. On the other hand, we've heard some people who like the smell because it reminds them of their childhood days at Grandma's house. (Read Why Ventless Gas Logs Smell)
  5. Ventless logs can cause eye irritation and coughing spells to those who are sensitive.
  6. Ventless logs are not legal in California as well as some cities and municipalities. However, you can still purchase ventless logs from us if you live in California...you will just have to burn them with the damper open (which really defeats the purpose).
  7. Ventless logs are required to have an ODS (oxygen depletion system) as well as a CO2 detector...which might tell you that there are some risks involved in operating them if these systems fail.
  8. The flame pattern with ventless logs pails in comparison to vented logs. Because the gas must burn cleanly, the flame height is very low and most of it is blue.
  9. Also, you will find that the flame does not dance around like a real wood fire and very little of the flame actually touches the logs. The reason for this is that when the flame touches the logs, it gets cooled off and does not burn cleanly and starts to produce soot and exhaust gases.
  10. Installing vent-free gas logs is not a DIY job. Installation must be performed by a professional who can do the proper tests on your gas pressure and make sure that the installation meets building codes and follows the specifications required.
  11. Clearances to combustables is different than that of wood buring fires or vented gas logs. If there is a mantel above the fireplace, you may need to install a hood to divert heat away from it. You should check the Installation Manual for the Ventless Logs for clearance requirements before you order them.
  12. There are also BTU limitations based on the cubic feet of air available to your room. The maximum BTUs allowed is calculated using this formula: Room Width x Room Length x Ceiling Height x 20.
  13. Ventless gas logs may not be legal in a bedroom or confined space (differs with local building codes).
  14. Other restrictions apply with each of the various burner systems available, so again, you should read the installation manual pertaining to the ventless logs you are considering "Before You Purchase".


Bottom Line: We highly recommend that you purchase vented gas logs. You will be much happier with flame that they produce and less likely to experience discomfort from odors or irritation. We only recommend ventless logs when maximizing the heat output outweighs all of the other negative aspects.

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How do I determine what size gas logs to purchase?

Clearance Requirements: Each gas log burner system has a minimum clearance from the side walls of your fireplace. Burners with safety pilots require more clearance than those without. For gas logs with a safety pilot, the required clearance is due to air space that is necessary in order to prevent your control valve from overheating and melting. The most common mistake made by people who purchase gas logs without performing the correct size calculations is to install the largest logs they can fit in their fireplace ignoring any warnings or recommendations about leaving this critical air space for the burner.

We Find The Correct Size For You: We have designed this web site in a way that ensures you end up with the correct size gas logs based on the dimensions of your fireplace and the type of burner system that you select. We do this by performing complex calculations which compare your dimensions to over 4700 possible gas log configurations and finding those that fit properly. No other web site can currently perform these calculations...so they take a chance that you will order the wrong size. Read about How To Measure further below.

Calculation Examples: For a Fireplace that measures 42" x 28" x 20". Figure 1A uses a gas log with an adjustable flame remote control valve, while Figure 1B uses a gas log with No Safety Pilot.

 

Figure 1A
Gas Logs with Variable Flame Remote Pilot
Recommended Size = 16"

How the calculation is performed for Figure 1A:
Our site first calculates the width of your fireplace measured 7" back from the front of the opening. This is the approximate location that the burner system shown in the picture will be installed for the largest size gas logs that will fit. We then find the required clearance for the pilot system that you select, which is 2.5" in the example below. Next, we find the additional width added on by the safety pilot. We then calculate D by adding A and B. Now if you take the required clearance plus the pilot size and then doubling it, you can subtract that number from the Center Width to determine the maximum size burner that will fit in the remaining space. In this case, the largest burner that will fit could be only 16" wide. And since we have logs and burners that are available 16" wide, this would be the largest recommended size. Although these logs may appear small in this fireplace, this is the largest size that will offer you the added safety and convenience of this burner system.

 

Figure 1B
Gas Logs with No Safety Pilot
Recommended Size = 30"

 

How the calculation is performed for Figure 1B:
Figure 1B below shows the same fireplace with a standard burner that has No Safety Pilot. Since there is no pilot that requires air space, we just need to find the largest size logs that will fit the space comfortably. In this case the Recommended size will end up being much larger than the first example and will ultimately look better, but won't have the added benefits of the remote control safety pilot. When we do this calculation, we allow only 1" on each side of the logs then find the remaining available space. By deducting 2" from the Calculated Center Width, we would have 35" left for the logs and burner. We then find the closest available size that is less than or equal to 35"...which in this case is 30". So we arrive at a recommended size of 30" for this type of application...Although 36" logs are in fact available and could possibly be installed, they would over-crowd the fireplace and would not look as good as the 30" Model.

Conclusion: We have illustrated the above examples so that you can see there is no simple way to determine just what size gas logs you need. You must perform these calculations to take the risk out of your purchase. We do not recommend purchasing gas logs from any dealer who does not take the above parameters into consideration. You will find that most manufacturers do not cover problems under warranty if their products are not installed per the parameters laid out in their installation manual.

For a more graphical explaination of the required clearances, please click on the image below which is provided by the manufacturer.

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How to measure your fireplace for gas logs!

Measuring is very simple...basically we just need the Front Width, Back Width, and Depth of the fireplace floor. Measure only the useable space. We say this because some Prefabricated or Metal Fireplaces have an area where the mesh curtain hangs that is several inches wider than the actual useable floor space inside (See Figure 2B). Also, if you have a mesh curtain or glass doors, be sure to measure the depth from behind either of these, since this is the useable space for the logs. Otherwise, you may end up with logs that hamper the opening and closing of your screen.

Figure 2A and Figure 2B show examples of how to measure for gas logs.

How to Measure a Masonry Fireplace

You're even better off if you measure
just the floor of the firelace!
Figure 2A

How to Measure a Prefab or Metal Fireplace

A lot of fireplaces are like this,
so make sure you notice if yours is too.
Figure 2B

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What are the differences between Certifications?

Our Gas logs fall under 3 different classes: Non-Certified (No Approval Rating), RADCO approved, and ANSI Certified. Some states require a certification for gas logs and others don't. Be sure to check with your local building department if you are unsure about the requirements for your municipality. If you receive your gas logs and subsequently find that they are not legal in your city, you may not be able to ship them back once they have been installed.

Non-Certified: Non-Certified logs are generally very large and use too many BTU's to pass any type of certification. However, they are still considered safe and legal in many cities and states. If you have a large fireplace (say over 45" wide), you will have a hard time finding "Certified" gas logs big enough to fit nicely, so we have a great selection of Uncertified gas logs for you to consider. Our Non-Certified logs are available in sizes up to 60"!

RADCO: RADCO is a commonly accepted certification that imposes some restrictions yet is widely accepted in many states including California. Most of the gas logs on our site that are under 90,000 BTUs will be available in RADCO approved versions. RADCO approved logs are available in sizes up to 30".

ANSI: ANSI (American National Standards Institute) is the most widely accepted certification for gas logs. ANSI certification has very strict qualifications and in most cases requires that the gas logs have a safety pilot that has been factory installed and tested. There are also limitations to the BTU input as well as the actual placement of the logs on the grate. Many states require ANSI approval, so you will be happy to find that we have over 1,000 ANSI approved log and burner combinations for you to choose from in sizes up to 36".

Massachusetts: If you live in Massachusetts, you need to purchase special gas logs from a local dealer that are approved only in your state. None of the gas logs on this site are approved for installation in Massachusetts.

California: California accepts both RADCO and ANSI approved logs

New York: In most cities accepts ANSI approved gas logs only.

Other States: Almost all other states accept the ANSI approved logs...and many states will accept RADCO approval while others do not require any certification. Again, be sure to consult with your local building department before purchasing gas logs from any dealer.

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What should I know about Natural Gas and Liquid Propane?

Most importantly...Liquid Propane always requires a safety pilot, whereas Natural Gas does not. The reasons are explained in more detail below.

Natural Gas: Since Natural Gas is lighter than air, it can be used without a safety pilot in many cities, providing the damper is permanently propped open. Propping the damper open will prevent allow the gas to escape up the flue in the event that someone turns on the gas without lighting the logs. Natural gas is typically used in homes where Natural Gas is already plumbed throughout the home. If you have Natural Gas in your home, but do not have it plumbed to your fireplace, be sure to have this done by a certified plumber. The plumber needs to know the BTU input of the gas logs that you purchase so that the correct diameter line can be run from the gas main or other connection. Also, if you already have natural gas plumbed to the fireplace, the amount of BTU's that the line can handle may be less than the logs consume...which may result in lower than expected performance.

Liquid Propane: Since Liquid Propane gas is heavier than air, all gas log systems that use Liquid Propane are required to have a safety pilot. This prevents the gas from puddling in the home in the event that someone turns on the gas line without igniting the fire. Liquid Propane is commonly used in areas where Natural Gas is not available to the home. If you do not already have gas plumbed to your fireplace, then you will want to have a certified plumber or Liquid Propane expert install the gas line. Make sure that this is done to code for your area.

Be sure to consult with your local building department if you are not sure of any requirements before purchasing gas logs from any dealer.

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What's the difference between Standard and See Thru!

Standard Fireplaces:

Fireplaces where the logs cannot be seen from the back side. This includes your typical fireplace as well as an "L-Shaped" fireplaces that are open on the front as well as the left or right side....and...3 sided bay style fireplaces that have 2 short sides and 1 long side. Standard gas logs have a single burner that causes the flame to come up only in the front and middle. The rear bottom log is smaller than the front bottom log and the grate is also narrower in the back. They are made this way because most standard fireplaces get narrower toward the back.


Single Sided

L-Shaped

 


3 Sided Bay
 

 

See Thru Fireplaces:

Fireplaces where the logs can be seen from both front and back. A true see thru fireplace is open between 2 rooms. However, any fireplace where the logs can be seen from both front and back would use a see thru gas logs. A 3 sided peninsula style fireplace that has 2 long sides and 1 short side would use a see thru gas log. See thru gas logs will have a special burner that causes the flame to come from the front, back, and middle of the logs. The logs and grate are also the same width in both front and back.


See Thru

3 Sided Peninsula

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What makes outdoor gas logs different than indoor gas logs?

In the past, there was no difference between outdoor gas logs and those used indoors. However, things have changed now with the introduction of the Stainless Steel Outdoor Gas Log burner systems that R. H. Peterson developed specifically for use in outdoor fireplaces. Until now, gas logs would last a couple years exposed to the elements before the burner system would begin to rust and stop working. Now, with the new Peterson Stainless Steel outdoor burners, you can enjoy your logs for a lifetime, which makes Peterson the best gas log on the market for your outdoor fireplace.

See Outdoor Gas Logs Here!

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What are the different control options?

Important Note: Liquid Propane always requires a safety pilot, whereas Natural Gas does not. The reasons are explained in more detail below.

Match Light: Match light systems do not have any type of safety pilot. You start the fire by lighting a long lighter or match and holding it inside the fireplace just above the burner while you turn on the gas. The gas valve should be located either in the wall or floor. If your gas valve is inside the fireplace, be sure that it is legally installed. Most cities require that you at least have a cut off valve outside the fireplace that is in reach. Match light burners are substantially less expensive than other options, but are not legal in many cities.

Manual Safety Pilots: Manually controlled gas logs have a safety pilot that stays lit all of the time (it can be turned off during the off-season). The safety pilot attached to the burner will have a knob that you turn to light the fire. This knob works as long as the safety pilot is lit. You cannot use a remote control with a manual safety pilot. Manual safety pilots are less expensive than remote control pilots because they use a less sophisticated system. This is also the least expensive way to operate gas logs with Liquid Propane.

Remote Safety Pilots: A remote capable safety pilot operates like a manual safety pilot with a knob or switch to turn on the fire. However, you can also purchase a separate remote control or wall control to turn the logs on as well. In most cases the remote control is sold separately. Some remote capable controls only turn the fire on and off while others can adjust the flame height as well. The variable flame remote controls are more expensive.

Electronic Ignition Remote Systems: Electronic ignition systems are the latest technology. These types of systems turn the gas on and off electronically and do not have a standing safety pilot. There is no wasted gas or noise from a gas pilot when the logs are not burning. This is the most expensive type of system, but the most desired.

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What's the difference between Refractory Ceramic Logs and Refractory Cement Logs?

The material that your logs are made of can make a tremendous difference in the amount of heat that they produce, how much they glow, and how long they last. In our opinion, refractory ceramic logs are the best. Read more below to compare the differences and decide what's best for you.

Refractory Ceramic: Refractory ceramic has a greater heat radiating capability and will last for many years. Refractory ceramic is a mixture of powdered ceramic and cement. This mixture is poured into a rubber mold and then left to dry for a day or so. Once the logs are dry, they are colored with a special heat resistant paint. Some logs have more hand painted details than other...and will look more realistic and cost more. On our web site, these are generally referred to as "Designer" logs.

The key manufacture of high grade Refractory Ceramic logs is R. H. Peterson. Their molds produce the most realistic bark and wood details...and with their hand painted details, you will find a much larger variety of woods with very realistic appearances.

Refractory Cement: Refractory Cement logs are generally the least expensive logs and are sold at mass merchants, discount stores, home centers, discount websites and the like. They are made using a heat resistant grade of cement...similar to what a mason would use for the mortar when building the inside of a fireplace. This material does not radiate very much heat.  Logs like this may look realistic when they are new and painted, but they tend to crack and crumble after a short period of time...sometimes after the first use. We do not recommend or sell any logs that are made this material.

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Answers to Recent Questions Posted To This Page
  1. Question #8686 - Posted: 8/28/2010 2:17:12 PM

    Gas Logs Question

    View page where question was posted

    where can I buy single logs for a fire pit made for propane gas?

    Answer: We can supply you with the single logs you need for your firepit. Please give us a call so we can discuss your application and get you what you the gas logs you need.

  2. Question #8685 - Posted: 8/28/2010 12:14:38 PM

    Gas Logs Question - R.H. Peterson R.H. Peterson HRDG4-16 - 16" Rustic Oak Designer Plus Vented Gas Logs with Burner for Natural Gas Fireplaces. Model PL-HRDG4-16

    View R.H. Peterson HRDG4-16 - 16
    View R.H. Peterson HRDG4-16 - 16" Rustic Oak Designer Plus Vented Gas Logs with Burner for Natural Gas Fireplaces. model PL-HRDG4-16

    What about using these logs with LP? We love our Peterson logs and want to buy a set for our daughter, but she has LP, not natural gas.

    Answer: Virtually all of the gas logs you see on our website can be ordered for use with LP gas. You can change the gas type in the dropdown menus when viewing the log set on the product detail page, or you can select LP gas in the left hand navigation when searching our site. Keep in mind that LP gas requires a safety pilot, so if you are viewing match-light gas log sets for Natural Gas, you will get a warning stating that a safety pilot is required. Here is a link to this particular gas log with the most basic LP burner system and safety pilot: Peterson 16" Rustic Oak Gas Logs for LP Gas.

  3. Question #8655 - Posted: 8/27/2010 12:58:28 AM

    Gas Logs Question - R.H. Peterson R.H. Peterson CHDG4-16 - 16" Charred Oak Vented Gas Logs with Burner for Natural Gas Fireplaces. Model PL-CHDG4-16

    View R.H. Peterson CHDG4-16 - 16
    View R.H. Peterson CHDG4-16 - 16" Charred Oak Vented Gas Logs with Burner for Natural Gas Fireplaces. model PL-CHDG4-16

    need diagram to place logs

    Answer: If you own the Peterson Charred Oak gas logs, then you can refer to the Peterson Charred Oak Gas Logs Installation Manual for instructions on setting up the logs. If you own a different brand or model, we will need to know what that is in order to help you.

  4. Question #8653 - Posted: 8/27/2010 12:53:32 AM

    Gas Logs Question

    View page where question was posted

    fireplace dimension 42" wide, 24" high, 28" deep, 28" wide at base What size gas burning, coals fits best, 24 or 30?

    Answer: If you choose the most basic on/off controls or match light system, then you should choose a 30" gas coal fire in your fireplace. However, each burner and control system combination has different clearance specifications from the side walls of your fireplace in order to keep cool and prevent the safety valve from melting, so some of the other control options may require you to use a 24" set. Please give us a call so we can help you choose the right size.

  5. Question #8651 - Posted: 8/27/2010 12:42:50 AM

    Gas Logs Question

    View page where question was posted

    Need gas fireplace logs with automatic ignition. Do you sell them? Need it for a rental unit.

    Answer: Yes, we carry various types of gas log ignition systems that operate from remote controls, thermostats, wall switches and more. Please give us a call so we can discuss your needs and help you choose the best gas logs for your fireplace.

  6. Question #8650 - Posted: 8/27/2010 12:41:15 AM

    Gas Logs Question

    View page where question was posted

    can i use my inside vented propane logs outside in a firepit?

    Answer: Indoor gas logs will not survive in an outside setting...particularly in a fire pit that will be exposed to moisture or rain. You need a special stainless steel burner system to handle the moisture. Use this link to find all of our Gas Logs for Outdoor Fireplaces and Fire Pits

  7. Question #8649 - Posted: 8/27/2010 12:37:55 AM

    Gas Logs Question

    View page where question was posted

    I am interested in the 30" charred majestic log set with a G45 stainless steel burner (outdoor fireplace) - can you send me price and availability information?

    Answer: The Peterson Charred Majestic gas logs are not designed to use the G45 stainless steel burner. Because the logs are so massive, they require the GX45 burner system which includes a heavy duty grate that can withstand the weight and size of the logs. This particular burner and grate combination is not available in stainless steel for use outdoors, which is why you will not find the Charred Majestic Oak gas logs in our outdoor fireplace log section. Please call us so we can help you find the right gas logs for your outdoor fireplace.

  8. Question #8645 - Posted: 8/26/2010 7:17:29 PM

    Gas Logs Question

    View page where question was posted

    Do you sell the Eiklor brand.

    Answer: No, we do not recommend or sell the Eiklor brand of gas logs. Each year, we view them at the annual national fireplace trade convention to see if they meet our standards of value and excellence, and we still have decided not to carry them. The Peterson Real Fyre gas logs have so much more to offer and are approximately 1/2 to 2/3 less expensive. The only advantage we have found with Eiklor is their ability to custom make large massive gas logs for industrial or commercial applications. These types of log sets sell for $10,000 to $25,000 per application and are only available purchased direct from the factory. Please give us a call and we will be happy to help you find the best gas logs for your fireplace.

  9. Question #8641 - Posted: 8/26/2010 12:10:55 AM

    Gas Logs Question - R.H. Peterson R.H. Peterson HSG4-24 - 24" Ripped Split Oak Vented Gas Logs with Burner for Natural Gas Fireplaces. Model PL-HSG4-24

    View R.H. Peterson HSG4-24 - 24
    View R.H. Peterson HSG4-24 - 24" Ripped Split Oak Vented Gas Logs with Burner for Natural Gas Fireplaces. model PL-HSG4-24

    I just moved into a new home with a vented gas log fireplace. It has a pilot light and a switch that turns it on. The pilot is lit and everything seems fine if I do not turn it on. It is turned on by the switch. If I turn it on, the gas comes out and is quickly (two seconds) lit by the pilot light, however I smell gas (unburnt fuel?). The smell may or may not get worse over the first minute of being on, its hard to tell and then I turn it off. Is this simple or do I need a new log set?

    Answer: It is quite unlikely that what you are smelling is unburnt gas. When the logs are burning, the gas is burning. Several other things can cause your gas logs to produce odor:

    • Dirty chimney
    • Bird nest in chimney
    • Poorly drafting chimney
    • Dust on your gas logs
    • Improper installation - burner may be too far forward
    • Gas leak
    • Poor quality gas log set

    If the logs have not been burned for several months, dust accumulates on them and smells when it burns. You may want to open up your house and let the logs burn for half an hour. If you are uncomfortable with doing this, then contact your local gas utility company and have them come out and inspect your logs to see if there is a gas leak. You can also contact a fireplace professional to inspect the logs for proper installation. You should also have the chimney inspected. A poorly drafting or dirty chimney can be the cause. Even with gas logs installed, a chimney still must be swept regularly. Also, if you are testing the logs during the summer when it is warm or hot, your chimney may not draft properly...it may need to be cold outside to get a good draft.

    Here is a link to Locate Fireplace Professionals in your area.

    If you email me some pictures of your fireplace, I will be happy to take a peak and see if anything looks out of the ordinary or if you need to replace the log set. Email: gregt@hansenwholesale.com


  10. Question #8640 - Posted: 8/25/2010 11:53:55 PM

    Gas Logs Question

    View page where question was posted

    how do I know the size logs I need? Currently, I have vented logs , heat bar length 27 inches, current log length 23 inches, front of fire place 42 inches, depth 20 inches Your assistance is appreciated.

    Answer: The size logs you need depends on the type of control valve you select. Each control valve has a specific clearance requirement from the sides of the fireplace in order stay cool. If you use our website to its fullest extent, you can enter your dimensions into the calculator on any gas log page to determine which size logs will fit depending on the type of controls you select. This can be confusing for those who are not familiar with the various controls and gas log options, so I recommend that you call us during our normal business hours to talk to one of our gas log experts. See the bottom of every web page for your business hours.

  11. Question #8634 - Posted: 8/25/2010 8:03:07 PM

    Gas Logs Question

    View page where question was posted

    I have a wood burning fireplace in my master bedroom. It is a typical metal box with ceramic liners and a chiminney flu and finised by the builder with granite anround the front and floor. The room is large-- approx 18x18 with a vaulted 16 ft ceiling. Can I used a ventless gas log set in that fireplace (29"F, 20"R 14" D). I would have a professional install the gas line according to spec.

    Answer: Yes, you can use a Ventless gas log in a fireplace such as yours. Based on your dimensions, you will most likely need an 18" log set, but that really depends on the set you choose and the type of control you desire. Please give us a call and one of our Gas Log Experts will help you choose the right log set for your fireplace.

  12. Question #8624 - Posted: 8/21/2010 1:22:54 PM

    Gas Logs Question

    View page where question was posted

    what choices do i have ? I need natural gas 18" logs with elec. remote.

    Answer: Well, we are going to need more info about your fireplace in order to help you narrow down your choices. One of our gas log experts will give you a call in a few minutes to go over your fireplace dimensions and other necessary details in order to help you find the best gas logs to fit your particular needs.

  13. Question #8623 - Posted: 8/21/2010 1:11:16 PM

    Gas Logs Question - R.H. Peterson R.H. Peterson BDGX45-42SPK26P - 42" Royal English Oak Designer Vented Gas Logs with Burner for Liquid Propane Fireplaces. Model PL-BDGX45-42SPK26P

    View R.H. Peterson BDGX45-42SPK26P - 42
    View R.H. Peterson BDGX45-42SPK26P - 42" Royal English Oak Designer Vented Gas Logs with Burner for Liquid Propane Fireplaces. model PL-BDGX45-42SPK26P

    can you get ventless 42" propane logs

    Answer: 30" is the largest size that ventless gas logs come in. There are national building codes that restrict the BTUs a ventless product can use inside your home without being considered unsafe. The reason for the restriction is that the more BTUs a ventless product consumes, the more oxygen it depletes from your home and the more moisture it creates. When these things become to far out of balance, it is considered unsafe. In order to meet these safety standards, most 30" ventless gas logs actually use the exact same burner system as a 24" ventless log. So a 30" ventless log set will have the flame pattern restricted more to the middle of the logs...not the full width. Using a 24" burner on a 42" log set simply looks horrible and most consumers reject the look (it has been tried in the past and failed due to complaints). It is not feasible to make the burner wider, because the flames would not be seen coming up through the logs at all...even in a 30" vent free gas log. It has also been shown that anything larger than 30" is almost impossible to make without producing exhaust. When a gas log produces exhaust...the exhaust must escape from the home, so it cannot be ventless.

  14. Question #8617 - Posted: 8/20/2010 5:48:10 PM

    Gas Logs Question

    View page where question was posted

    is it ok to use gas logs in wood burning stove

    Answer: No, you cannot install a gas log in your wood burning stove, it is not safe or up to code. Wood burning stoves are designed to use a relatively small amount of air compared to what is required for a gas log. There is a potential that the gas will not burn completely and build-up until it explodes. Vented gas logs also require a larger vent than wood stoves have, and both vented and ventless gas logs require more space than a wood stove has on the interior. The installation manual for any wood stove sold over the last 10 or 15 years will clearly state to burn only wood.

  15. Question #8610 - Posted: 8/19/2010 9:38:24 AM

    Gas Logs Question

    View page where question was posted

    I have a never installed Sunbeam Gas Log Heater Model # UV-024. It is missing the three unattached logs (there is a large log that is attached to the main burner unit) and am also missing the embers. 24" Can I buy replacement logs for this model # even though Sunbeam no longer produces this product? Am I right to assume that I cannot use another brand's logs in this unit?

    Answer: Sunbeam is not a brand that we recommend or offer support for. It is a very low end brand that is sold mostly by mass merchants. You cannot replace your missing logs with any other logs than those that were made specifically for your gas log set. Using different shapes and sizes of logs that would be positioned differently over the burner system will most likely cause a ventless gas log to produce potentially dangerous exhaust...which makes them no longer ventless. You most likely will need to replace your entire ventless gas log set including the burner and logs.

Read more questions and answers here! >>

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