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Take a look at our FAQ page to find answers to most common questions

Email Us

We will respond to email inquiries within 24 to 48 hours. Our Experts can provide quicker and better service over the phone if you choose to include your phone number (not required)

Contact Information

Customer Service

Questions About Pending Orders

Phone: 1-800-607-2665

Phone2: 1-562-594-1249 (non USA)

Fax: 1-562-626-8270


Hours: Mon-Fri: 7-5 (PST)

Consumer Sales

Product Info and Ordering

Phone: 1-800-201-1193

Phone2: 1-562-594-1249 (non USA)

Fax: 1-562-626-8270

Hours: Mon-Fri 7am-6pm (PST) Sat 7am-5pm (PST) Sun 9am-5pm (PST)

Trade/Resale Accounts

Resale, Contractors, Etc.

Phone: 1-800-365-3267

Phone2: 1-562-594-1249 (non USA)

Fax: 1-562-626-8270

Hours: Mon-Fri: 8:30-4:30 (PST)


Shop With an Expert

Our exclusive "Shop with Expert" feature allows you to get expert advice from our professionals quickly and easily. Just give us a call while you are browsing our website. Once we have a clear understanding of your needs, we will give you an Expert ID so you can see which products we recommend with a single click of your mouse. Those who use our "Shop with Expert" feature are always impressed and most satisfied with their purchase. Give us a call today and try it out!

  • Step 1: Call and ask to speak to an Expert
  • Step 2: Describe your needs
  • Step 3: Type in your Expert ID
  • Step 4: See what your Expert recommends in a single click!

Available Hours: Mon-Fri: 7am-6pm | Sat: 7am-5pm | Sun: 9am-5pm (PST)

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Expert Staff

We love talking to our customers. Our experts can answer your questions, help you find what you need quickly and make sure you get the BEST DEAL!

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Buying Guides

Just starting your research? Our Buyer’s Guides will help learn what to look for when shopping for Ceiling Fans, Lighting and Gas Logs.

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Hansen Story

We have been online since 1994! Explore our rich history and meet the "Real People" behind Hansen Wholesale.

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Need some help or advice? Need a better price? Real People are here to help you!

Call Us: 1-800-201-1193

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