As an Internet seller for over 20 years, we know how important a return policy is to you when shopping online. So as of 11/22/2014,
we now have NO time restrictions and NO restocking fees for qualified items that are returned to us in unused resalable condition.
For more details about this incredibly generous new return policy, please read our: Terms and Conditions
This is like FREE INSURANCE for light fixture giving you the ultimate protection beyond the factory warranty!
If you happen to break a glass shade or crystal from any lighting fixture you purchase at Hansen Wholesale,
we will replace it FREE* of charge within the first 5 years after your purchase based on the limitations of this plan (read details).
So if some kids get a little too rambunctious and just happen to throw a baseball into your nice beautiful chandelier and break several pieces of glass or crystal, you need not worry.
And YES...we are referring to cases where you are trying to clean the glass and you accidentally drop it, or you are sweeping the floor and you accidentally
hit your fixture with a broom handle and break the glass.
*This is a very lenient policy, but there are some limitations. For example: We will cover the cost of the replacement glass piece(s) providing the replacement price is less than 20% of the total price you paid for the fixture and not more than $100.00 for each customer or residence.
Read Entire Policy Here!
If you've seen a better price online, give us a chance to match or beat it!
We realize that getting the lowest price is not always the only important factor in your buying decision, but it is increasingly more important in today's tough
economic times. So, we do offer to match or beat competitors prices whenever possible with our Lowest Price Guarantee!
To Match or Beat a Price Call: 1-800-201-1193
Finding a place that provices great service is equally important, but more difficult to accomplish without interacting with someone.
Although the Internet makes it easy to compare prices, it does little to ensure you are going to get good service. Ultimately, our goal is to offer you both the
Best Price and the Best Service, a claim that most companies make but few can live up to.
If you are like most consumers, claims regarding great customer service are empty words until proven otherwise. So, initially, you begin searching for the site with the
lowest price because it is so easy to compare prices online. But prices are fickle. They can change from site to site at any given moment, whereas
customer service typically remains constant. Either a site offers great service or it doesn't.
We are not hiding anything here. We know that the prices we have on our website may or may not be lowest you can find at any given moment. However, if you call us,
we have the distinct advantage of being able to make price adjustments when possible.
The bottom line is, if you have found a better price on this item, please give us a call.
We will appreciate being given the opportunity to match or beat it if possible and, in the process, give you a chance to experience our excellent customer service!
Find a better price even after you buy your fixture and we'll refund the difference!
Don't worry, if you find this exact same for less after you make your purchase!
Our Low Price Guarantee not only applies to the time at which you purchase your fixture. If you EVER find a better price after you purchase this item from us,
we will REFUND THE DIFFERENCE based on our Price Guarantee Guidelines!
The one thing that we are most proud of and sets us aside from our competition is our professional customer service. After being in the ceiling fan and lighting business for
over 30 years, we have learned many valuable lessons and certainly gained a level of expertese not shared by many.
However, knowledge is one thing...customer satisfaction is another.
We know that the main reason we have survived all of these years is because of our dedication to making
sure every one of our customers has a great experience dealing with us. This is not something we had to learn, it is just what we have always done.
Everybody's needs are so different. That's why we love helping our customers over the phone. It gives us a chance to provide more personalized service and help make sure every product you buy from us is a good value and perfect choice for your home.
The Brilliant Collection starts with formed metal spheres of Polished Chrome, and then frames multifaceted crystal jewelry to add contemporary elegance to even the largest rooms. The brilliance of xenon lamps reflects through the crystal creating a spectr
LED bulbs are now the best energy saving choice and will soon become your only choice. Here is a quick guide to the equivalent lumens between LED, CFL and Incandescent bulbs based on wattage.
Keep in mind that the wattage of a bulb does not necessarily determine the lumens as the chart below suggests,
so be sure to check the actual lumen output of any bulb for a more accurate comparison.